The client is a global banking organization. Their main area of concern was certificate inventory standardization and avoid certificate related outages. The requirement was to automate the certificate lifecycle management stages to lower their operational overhead and resource utilization.
Infosys successfully created an inventory mapping framework and automated digital certificates of 150+ applications comprising of internal and external certifications (1500+).
Key Challenges
- Manual tracking and management of SSL keys and certificates
- Time consuming, application dependent four step process for certificate request generation
- Unplanned certificate-related outages causing business disruption
- Downtime due to certificate renewal and replacement
The Solution
Creating an intelligent certificate management solution
- Discovered 1500+ SSL/TLS certificates for 150+ applications and mapped them to applications and devices
- Replaced the usage of spreadsheets with a systematic inventory process for easier tracking of certificates
- Implemented autonomous and application independent certificate request generation process
- Enabled intelligent workflow and granular role-based access control for segregation of duties
- Configured email notification for certificate expiry, revocation and corruption
Benefits
Transforming your experience by implementing automation
Standardized inventory for certificate discovery and application mapping
Reduced human errors by automating certificate request generation and installation process
Prevented and remediated unplanned outages of applications due to certificate expiry
Improved governance and reporting for crypto compliance and standards
