The proliferation of digital technologies is driving increased automation and connectedness, and providing an opportunity to enhance customer engagement. It also has a significant impact on the supply chain of hi-tech companies, further extending the reach.
A global hi-tech manufacturing major based in the USA wanted an inbuilt end-to-end infrastructure vulnerability management set-up. We helped them by providing a persona-based vulnerability management solution.
Key Challenges
- Ineffective vulnerability management operation
- Huge backlog of critical vulnerabilities
- Improper management of client services spread across the globe
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Benefits
Standardize your vulnerability reporting framework
80% reduction in critical vulnerabilities in six months of steady state
Quick decision making owing to persona-based vulnerability management reporting solution
Improved responsiveness and reduced response time with clear responsibilities among operation teams
A defined approach towards vulnerability identification
- Identified scope for improvement in tool configuration
- Implemented Responsible, Accountable, Consulted and Informed (RACI) matrix for all the teams involved
- Implemented enterprise vulnerability management lifecycle program
