Date: May 11, 2021
Time: Virtual
Event Overview
Infosys is a select sponsor at ServiceNow’s Knowledge 2021 Digital Experience conference.
This flagship digital experience is where the ServiceNow community comes together to help companies transform their world of work, one workflow at a time. See how Infosys and ServiceNow is helping some of the most innovative companies on the planet leverage modern digital workflows to transform them into smarter enterprises.
The Infosys theme for this year is “Modern workflows I Smarter Enterprises”. Access the Infosys channel to learn how Infosys ServiceNow suite of offerings, part of Infosys Cobalt, help enterprises grow their business, become more resilient, and reshape their industries with digital workflows.
Live Connect with Infosys, Carrier and ServiceNow
Abstract
Carrier had a well-planned and aggressive separation plan from UTC. The charter for our customer speakers and team was to support the goal of splitting the parent company UTC into three entities and ensuring successful Go Live for the HRSD and Service Excellence platform in the established time frame. Join this session to learn about the journey and how the Carrier, Infosys and ServiceNow teams collaborated for success and more on future plans to leverage the ServiceNow Common Service Data Model as the foundation to support additional business initiatives at Carrier.
Speakers
Polly Fabry, Senior Director, Digital Lead for Carrier Business Services (CBS), Carrier Corporation
Ganesh Rajendran, Director, Service Excellence Infrastructure Services, Carrier Corporation
Ajay Chawla, Delivery Head – Americas, Service Management Practice, Infosys
Allen Hackman, Senior Director, Global Head of Manufacturing Industry Solutions, ServiceNow
Moderator: Tom Davasia, Director, ACE Industry Solutions, Manufacturing Industry, ServiceNow
Featured Client Sessions
SPN1685-K21
Transforming Proximus to a customer-centric digital company leveraging CSMSpeakers:
Lorenz Vandamme, Domain Manager, Proximus
Himani Tewari, Principal Consultant, Infosys
SPN1707-K21
Digital transformation in 13 days at supersonic speed.Speakers:
Dennis Piper, Manager, Conagra Brands
Binny Chacko, ITSM Practice Director, Infosys
SES1309-K21
Infrastructure provisioning automation and monitoringSpeakers:
Ronnie Falgout, IT Operations Manager, Hewlett Packard Enterprise
Hemambaradara Rao Erra, Lead Consultant, Infosys
Featured Chat Session with GuideVision – an Infosys Company
Date: May 13 at 8:00 a.m. GMT / 1:00 a.m. PST
Chat moderators:
Jan Otýpka, Sales Manager, GuideVision - an Infosys company
Lukáš Varaja, Head of Presales, GuideVision - an Infosys company
Topic: ServiceNow Platform Restart: How to Improve End User Perception
Register here to attend Knowledge 2021 Digital Experience!
Related Reading
In Conversation with ServiceNow – Role of AI and Automation
Infosys Positioned as a Leader in the Everest Group ServiceNow Services PEAK Matrix® Assessment 2021
Infosys named as Global Service Provider Partner of the Year by ServiceNow
