Being future-proof. That's AI-first.
Navigate your next in Utilities.
Your utility should transition seamlessly to a clean energy enterprise while ensuring energy security. This requires your utility to deploy modern and scalable infrastructure, boost capacity management, and improve operational efficiency. In addition, you need to empower residential and business customers with the tools to monitor and manage energy consumption.
Infosys implements advanced technologies, including data analytics, machine learning, generative artificial intelligence, and automation, to ensure gas, power, water, and waste water utilities provide safe, reliable and cost-effective service. Our technology solutions ecosystem built on AI ensures seamless integration of renewable energy sources and enhances energy efficiency, while modernizing transmission and distribution operations.
Our offerings for the utilities industry are based on three foundational principles –
- Artificial Intelligence (AI)-powered core: capitalizes on the bi-directional flow of energy and data to boost grid reliability and security. Algorithms analyze the root cause of issues and share predictive insights to safeguard IT and physical infrastructure, and mitigate risks, be it equipment failure or inaccurate billing.
- Agile digital at scale: integrates real-time data from sensors, field assets and weather stations with historical data trends to predict demand, identify business issues, and respond promptly to location-specific service requests. Moreover, it cultivates ‘prosumers’, while allowing consumers to choose their preferred source(s) of energy and tariff plans. Our offerings deliver cost-effective operations, while transforming systems to address next-generation requirements.
- Always-on learning: trains the workforce, including the contact center and field force in using digital twins and smart tools to manage customer operations, transmission and distribution assets, and predict, prevent and address service issues..
