Energy Utility Redefines Consumer Experience with Infosys Digitally Managed Services
In a world of one-click customer transactions, what utility companies need is a new vision for customer satisfaction. That’s why an Arizona-based Utility deployed Digitally Managed Services from Infosys. They leveraged cutting-edge technology to transform their website to a dynamic, responsive one, augmented capabilities to handle transaction spikes, and increased avenues for self-service. The benefits were experienced by both, the utility and its consumers.