Infosys Ranked Leader in Power and Utilities Solutions & Services, Study by ISG
Infosys is positioned among ‘leaders’ across all service quadrants of the ISG Provider Lens™, Power and Utilities – Services and Solutions Quadrant report, 2023.
The ISG study evaluated capabilities of 42 service providers across five service quadrants. Infosys is a leader across Intelligent Business Process Management Services (iBPMS), Next-gen IT Services, grid modernization, Enterprise Asset Management (EAM), and Customer Information Systems (CIS) and CX.
Key highlights:
The ISG report highlights Infosys’ competences and differentiators across evaluation criteria:
Intelligent Business Process Management Services (iBPMS): : Our network of delivery centers and utilities focused CoE are catalysts for process workflows. Our CoE with more than 17,000 finance professionals is one of the largest in the industry.
Next-gen IT Services: Our AI and cloud platforms as well as IoT and analytics solutions drive efficient operations. A robust partner ecosystem comprising enterprise platforms (Oracle, SAP and IBM), hyperscalers, and academia boost our IT services.
Grid Modernization: Our offerings are supported by digital services such as analytics, AI / ML, RPA, blockchain, cloud, AR / VR / XR, and metaverse. Our dedicated CoE for grid modernization accelerates DER / EV integration programs.
Enterprise Asset Management (EAM): Our comprehensive suite of asset, workforce, and field service management and GIS solutions improve performance. Our solutions extend the useful life of assets, while reducing operational costs. Further, our EAM practice focused on utilities has a pool of 2,000+ experts across geographies.
Customer Information Systems (CIS) and Customer Experience (CX): Our knowledge-based AI platforms and service offerings address the requirements of prosumers as well as contact center and CX transformation. Notably, our CIS transformation expertise spans process consulting, technology modernization, and risk management.
Learn more about Infosys Utilities solutions.
