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Infosys Insurance Conclave 2024

Infosys recently hosted Insurance Conclave 2024, a virtual event bringing the insurance ecosystem together for a thought leadership forum. The virtual conclave was centered around the theme "Ascending Beyond Traditional Limits". Conclave is an endeavor to bring together leaders to share insights into trends and opportunities in the Insurance sector that matter. The event had an incredible lineup of speakers who provided thought-provoking insights as well as a practitioner's perspective. This was an opportunity for attendees to hear from key thought leaders sharing industry best practices and network with industry peers. The 3rd edition of this marquee event aimed to explore AI in the insurance sector, with a mix of panel discussions and keynote addresses by industry experts.

Keynote: Reimagine Insurance with AI First

AI is revolutionizing the insurance industry, and the possibilities are vast—enhanced risk assessment, personalized policies, fraud detection, predictive analytics, and streamlined processes. Technology's potential to reshape customer interactions, risk assessment, underwriting, and fraud detection is immense. The industry stands at a pivotal moment, with decisions shaping its future. Infosys Insurance Conclave 2024 keynote speaker, Kannan Amaresh, Global Head - Insurance, Infosys, explores this transformative journey. He delves into AI's power to unlock efficiency, build connected ecosystems, and accelerate growth. Watch the session to understand how prioritizing AI can enhance Speed, Accuracy, and Trust in insurance.

Panel: Innovate to Elevate: Synergizing Creativity, Humanity, and Engineering for Exponential Growth

Dive into the heart of innovation to explore the dynamic interplay of creativity, the human touch, and engineering excellence—a trifecta poised to drive exponential growth in the insurance industry. This panel discusses the strategies to seamlessly integrate innovative thinking, empathetic engagement, and cutting-edge engineering practices. Watch this discussion featuring Suhas Krishna, Principal, Digital Strategy Group - Financial Services and Insurance, Adobe; Karthick Palaniswamy, Senior Vice President, Head of Software Development & Delivery, Arch Capital Group Ltd; Avi Greenfield, Vice President of Product Management, Quadient, and Emily Wilhoit (Moderator), CMO, Blue Acorn. Learn how the synergy of creativity, the human element, and engineering excellence can not only meet but exceed the challenges of an ever-evolving insurance landscape.

Keynote: AI Imperatives for the Insurance Industry

AI's rapid ascent in the insurance sector comes with significant investment plans, but challenges linger around data readiness and regulatory compliance. According to the Infosys Generative AI Radar, companies are set to invest billions, yet many AI initiatives struggle to deliver tangible business value. Infosys Insurance Conclave 2024 keynote speaker Rafee Tarafdar, CTO, Infosys, unraveled the AI imperatives for the insurance industry. Drawing from Infosys Topaz's extensive experience in scaling AI, he shared the top 10 learnings. Gain insights to navigate the intricacies of AI adoption and discover strategies to derive meaningful business outcomes in the evolving insurance landscape.

Watch the video to learn more.

Panel: AI at Scale - Breaking Down Barriers, Building Strong Governance

In the quest for enterprise-wide AI adoption, organizations encounter a spectrum of challenges. From technical hurdles to ensuring ethical AI governance, this panel featuring Jason Demby, Head of Generative AI & Machine Learning, Insurance and Capital Markets, AWS; Sri Vangala, Senior Vice President, Kore AI; Vibhor Gupta, Vice President - Enterprise Data, Shelter Insurance; and Rajeshwari Ganesan, Distinguished Technologist ML/AI, Infosys delves deeper into the intricacies of overcoming barriers to scale AI. Explore insights from industry leaders as they share strategies, best practices, and governance frameworks crucial for unleashing the full potential of AI across the enterprise.

Fireside Chat: Crafting Tomorrow’s Insurance Landscape

In this engaging fireside chat session featuring Santosh Keshavan, Executive Vice President and Chief Information Officer, Voya Financial in conversation with Deb Dey, Portfolio head & Strategy execution office, Infosys, as he shares insights on leveraging AI innovation in the insurance industry. Discover how cutting-edge technologies are reshaping the insurance landscape and learn from real-world experiences in implementing AI solutions to drive business growth and enhance customer experiences.

Watch the complete session here to gain valuable perspectives.

Panel: AI in Action - Reshaping Insurance Landscape

Explore the profound impact of AI on the insurance landscape in this enlightening panel discussion. Delve into the transformative power of AI in key areas such as underwriting, claims processing, and contact center servicing.

This Infosys Insurance Conclave 2024 panel discussion featuring Ragesh Naik, Enterprise Architect, SiriusPoint; Paul Tyler, Chief Marketing Officer, Nassau Re; Fu'ad M. Butt, Vice President, Enterprise Digital Strategy and Optimization, One America Financial; and Yogesh Bansal, Partner, Infosys Consulting unravel the innovations, challenges, and future possibilities as AI reshapes traditional insurance practices.

Watch the full conversation for a deep dive into the AI-driven evolution of the insurance industry, gaining insights that will shape the future of underwriting, streamline claims, and redefine customer service.