Infosys Positioned as a Leader in IDC MarketScape: Worldwide Manufacturing SLM SI/BPO 2022–2023 Vendor Assessment

Infosys has been positioned as a Leader in IDC MarketScape: Worldwide Manufacturing Service Life-Cycle Management Systems Integrators/Business Process Outsourcing 2022–2023 Vendor Assessment. IDC MarketScape evaluated eight vendors across parameters for the study.

For the second time in a row, the recognition highlights Infosys’ robust ecosystem of platform and technology partners, while also leveraging COEs to deliver practical offerings to improve business processes of manufacturing enterprises.

Source: IDC MarketScape: Worldwide Manufacturing Service Life-Cycle Management Systems Integrators/Business Process Outsourcing 2022–2023 Vendor Assessment, doc #US48840322e, December 2022

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.

Key callouts and strengths:

• Industry-focused innovations: Infosys has been serving the aftermarket for more over 25 years and has built a track record of innovation and service business model transformation for clients in the manufacturing industry. Through acquisitions and innovation hubs, Infosys has been able to work closely with its manufacturing clients to improve processes and explore industry-specific digital capabilities for service transformation.
• Robust partner ecosystem: Infosys' partner ecosystem is broken up into four key areas: servitization and advanced services, service execution, service data management, and niche capability partners.
• Delivery expertise: Infosys has over 100 delivery centers, with the majority in North America, Western Europe, and Asia/Pacific. Infosys has also established over 40 innovation hubs for service life-cycle management and service innovations focused on connected products, analytics, IoT, 5G connectivity, augmented service, security, product support, and emerging technologies like blockchain, augmented reality/virtual reality (AR/VR), and open source.

Read the report excerpt here