Scaling Cloud for Financial Services: round-up of 2022 trends & looking ahead for 2023
What were some of the biggest financial services trends in 2022 and what can we look forward to in 2023? Patrice Amann, Financial Services Business Lead EMEA, Microsoft and Ramesh Maran, Head of Cloud Sales, Financial Services, Infosys discuss the role technology can play as we head into a year of more uncertainty, changing customer needs and regulation.
They outline the 5 main forces driving change in financial services:
- Changing customer expectations for connection
- Further cost optimization and legacy modernization in response to the current economic environment
- Change in business models to unlock new revenue streams
- Risk, trust and security
- The urgent call for organizations to act on their ESG and sustainability promises
The fireside also details the solutions that Infosys and Microsoft have joined forces on to help some of our largest financial services clients.
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