Sustainability in Procurement & Impact Sourcing: Insights from Everest Group's Rita N. Soni

In this video, Jeff Kavanaugh, Global Head of Infosys Knowledge Institute, interviews Rita N. Soni, Principal Analyst for Impact Sourcing & Sustainability Research at Everest Group. Rita emphasizes the importance of integrating sustainability into procurement practices by hiring from marginalized communities, which leads to societal benefits and improved business metrics like lower absenteeism and higher retention. She also highlights the significance of patience, local partnerships, and training initiatives for businesses expanding into emerging markets to achieve sustainable growth and success.