Being AI -first
Explore AI-first thought leadership with Infosys’ insights, reports, and industry-specific content
Business Technology Thought Leadership
Agentic commerce protocol (ACP) is reshaping the retail journey end to end, from discovery to checkout, and ushering in an AI first commerce paradigm.
Operators are racing toward higher autonomy levels to improve resilience, economics, and customer experience. This article outlines the challenges, solutions, and practical steps needed to unlock autonomy at scale.
APIs are evolving from integration layers to AI native, intelligent platforms. This paper explores how modern architectures are redefining agility, scale, and enterprise innovation.
How a hybrid approach to enterprise transformation, driven by agentic artificial intelligence (AI) that combines commercial-of-the-shelf (COTS) platforms and custom-built agents, can help leaders balance speed and control to deliver desired outcomes.
An integrated SAP toolchain gives CIOs end-to-end visibility and governance to accelerate modernization and unlock AI value.
Model context protocol (MCP), a way of connecting AI agents to proprietary systems and data, was not designed with strong security controls, exposing businesses to reputational risks. Here we recommend a platform approach to MCP security, with safeguards aligned to different threat levels.
Telcos are running on thin margins. Moving from automation to autonomy will increase the efficiency and capability needed to deliver superior customer experience — provided they make moves quickly, moves that will depend on where in the world they operate.
Incremental AI limits progress. The Frontier Telco model introduces an enterprise framework that rearchitects telcos for intent-driven, AI-native autonomy at scale.
