Infosys helps Arizona Public Service with a large-scale customer service related transformation program

Client: Arizona Public Service

Industry: Utilities

Jassi Arora, Director – CIS Replacement Program, Arizona Public Service, shares his company’s experience working with Infosys, for a large-scale transformation program that aims to change the overall function relating to customer interaction. An independent QA organization has given this program an ‘A’ rating; addressing it as the best project running in the USA.