Why Digital Excellence Matters
In today's dynamic business environment, placing the customer at the heart of operations is not just an option—it's a necessity. Customers expect more than just digital interactions; they demand a seamless, personalized experience that resonates with their needs.
Infosys, in partnership with Sitecore, provides a comprehensive digital experience platform utilizing Infosys Aster. This AI-enhanced marketing suite, coupled with Sitecore's sophisticated capabilities, allows businesses to craft meaningful, one-on-one engagements, ensuring that each customer’s journey is efficient, satisfying, and memorable.
The forces shaping the future of Digital Marketing
- Personalized experiences will actively engage customers or prospects
- Omnichannel Marketing will be vital
- Redefining ways of working post COVID requires Enhanced Customer & Employee Communications
- Marketers must operate with Automated Processes to deliver the right product at the right time
- AI-Powered Chatbots will dominate customer service
- Measuring & tracking all customer interactions will be essential to predict and respond to subsequent behaviors
- Cloud native CMS solutions will take centre stage
- Embedded AI/ML techniques will provide contextualized content
Harnessing Advanced Technology for Transformation
Our solutions are designed to propel businesses forward by transitioning them into the future with confidence. Key features include:
Digital Asset Migration Accelerator: Aids in the seamless transition of applications from platforms such as SharePoint to Sitecore XP and Sitecore XM Cloud
Automation Emphasis: Ensures efficiency and data integrity throughout the transformation process
Tailored Product Fitment Framework: Facilitates smooth migration of users to Sitecore's Customer Data Platform (CDP)
AI-Driven Tools: Empowers companies to amplify marketing strategies
Partnering for Success
Infosys is proud to be a Platinum and Global Strategic Alliance Partner of Sitecore, demonstrating our expertise in delivering exceptional digital experiences. With a mature Sitecore practice, we have developed 10+ specialized tools and components and built a team of 250+ professionals, including 140+ Sitecore-certified experts.
We have successfully delivered 60+ projects for 30+ clients and earned recognition with 5 Sitecore MVPs (2 in 2023, 3 in 2024) and 2 Sitecore Partner Awards (2022, 2023). As a specialized partner, we excel in Sitecore XM Cloud, XP, OrderCloud, and Content Hub, driving transformative results for our clients.
Infosys and Sitecore are driving human-centric customer moments across marketing and sales for enterprises to engage, convert, and serve their digital native customer base. Infosys Sitecore Center of Excellence offers end-to-end digital customer experience services to transform the way organizations engage with their customers in today’s omni-channel landscape.
Infosys brings in deep expertise in digital marketing technology and data strategy, marketing analytics, and digital experience platforms such as Sitecore to identify and influence consumer moments of truth and drive digital transformation journeys. Infosys' extensive experience as an award-winning Sitecore partner places us at the forefront of digital transformation. Our dedicated team specializes in:
- Delivering excellence and accelerating digital experience initiatives.
- Embracing agility and innovation to help businesses reimagine and construct a customer-centered digital landscape.
- Utilizing Infosys Aster and Sitecore to catalyze future-ready customer interactions.
Accelerating Digital Excellence with Infosys Sitecore Solutions
- Overcome content overload and approval bottlenecks with ease.
- Enhance authoring capabilities through an API-based AI tool.
- Features include Automated Content Creation, Translation, Personalization, Summarization.
- Reduce authoring efforts by up to 30% and cut turnaround time by 70%.
- Leverage power to elevate customer engagement by 20%.
- Transform content authoring and create hyper-personalized experiences.
- Accelerate your digital strategy with a time-to-market improvement of 30%.
- Streamline your application migration from legacy CMS to Sitecore XP, accelerating your time-to-market and reducing costs.
- Experience significant cost reductions of up to 40% and a 2x faster go-to-market.
- Robust validation and standardized approach for superior migration quality, minimal risk, and 100% auditability.
Propel Your Strategy Forward
- Streamline implementation with pre-built components and templates.
- Enrich user experiences and open doors to new opportunities.
- Prioritize customers and elevate your digital strategy with Infosys partnership.
Explore Infosys' Sitecore CDP Migration Accelerator on Sitecore’s Solution Catalogue
Supercharge your digital experiences with Alexa voice integration
- Infosys integrates Alexa with Sitecore for voice-enabled interactions.
- Voice-enabled interactions for tasks like ordering cards, contacting support, claim updates, pre-authorization, claim submissions, plan management, profile creation, and general assistance.
Digital Asset Migration Accelerator
Infosys Digital Asset Migration Accelerator automates migration for efficient and error-free asset transfer.
Efficiently migrates large volumes (700K+ assets) with flexibility, live tracking, and risk mitigation.
Experience lightning-fast transfer speeds of 2-3 seconds per asset, with zero disruption to your business operations.
Take control of your migration process and ensure data integrity.
Microsoft D365 to Sitecore integration framework
Transform Your Digital Strategy with Infosys Sitecore XM Cloud & CDP Migration Accelerator
- Infosys' D365 to Sitecore Integration Framework enhances customer experiences, marketing automation, and sales efficiency.
- Seamless data synchronization for accurate, timely, and scalable data exchange, enhancing user experience.
- Identifies benefits like personalization, streamlined processes, and comprehensive analytics for a 360-degree customer view.
- Ensures technical feasibility through connectivity, performance, and data flow testing.
Explore the Benefits of Integrating Sitecore XM Cloud and Dynamics 365
Embrace the power of Infosys and Sitecore to redefine your digital landscape and secure a competitive advantage in today’s market.
