Newgen

Newgen

Newgen is the leading provider of a unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries. Newgen unlocks simple with speed and agility.

Infosys – Newgen: A Digital Experience Partnership

Success Stories

  • Venerable & Infosys: A Strategic Partnership to Launch a New Variable Annuity Company
  • Digital Platform Transformation and Optimization for a leading US insurance client
    • ECM Platform modernization to Newgen OmniDocs on AWS cloud, accelerated with Infosys Content Migrator solution to migrate 120 million contents (40 TB) in 3 months timeline
    • Business process optimization powered by Newgen iBPS to automate business transactions
  • Digitalization of Insurance claim process for an US insurer
    Powered by Newgen OmniDocs on Newgen Cloud, digitalization and automation of the complete insurance claim process
  • Imaging & Workflow Platform modernization for a leading US based Insurance provider
    • Consolidation of 100+ workflows from Task Manager (a home-grown BPM solution) to 13 Workflows
    • Highly configurable and high-performance user interface to manage customer’s Insurance and Annuity documents
  • Enterprise Content Services Transformation Roadmap for one of the largest retirement fund management companies in US
    • Implemented a single vendor cloud-based platform for document management, scanned documents extraction and classification and document generation
    • Optimized workflow process for scanned documents based on extracted metadata and classification to facilitate higher straight through processing
    • Co-existence strategy for interfacing with legacy and migration of documents from existing platforms

Offerings

  • OmniDocs – Contextual Content Services (ECM)
  • OmniFlow iBPS – Intelligent Process Automation (BPM)
  • OmniOMS – Omnichannel Customer Engagement (CCM)
  • OmniScan – Enterprise Scanning Platform
  • OmniXtract – Data Extraction
  • Enterprise Records Management Platform

Joint Solutions

  • Contextual Content Services for digital banking
    A2A integration of Infosys Finacle (Digital banking solution) with Newgen OmniDocs (Enterprise content management system) for seamless content access within the business context of banking.
  • Digital Platform Modernization
    ECM Platform modernization from legacy systems to Newgen OmniDocs (ECM system) accelerated by Infosys Content Migrator with high speed migration efficiency and robust reconciliation.