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The client is a top selling Greek yogurt brand.

The client partnered with Infosys for their HR transformation program. They wanted an HR system that could efficiently integrate key talent management processes and provide data-based insights to drive a successful HR strategy aligned with their business goals.

Key Challenges

  • Copious volumes of data migration from legacy system
  • Complex integrations with multiple third-party interfaces such as DocuSign and HireRight
  • High cost of ownership and maintenance of legacy systems
  • Lack of a holistic integrated platform leading to inefficiencies in talent management processes
  • Extended turnaround time of the overall recruitment process due to lack of automated systems, leading to unsatisfactory candidate experience

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The Solution

Implementation of SAP SuccessFactors for multiple HR modules

Infosys integrated, standardized, and streamlined talent management processes across the company by implementing seven key SuccessFactors modules, part of Infosys Cobalt, within a period of seven months. These modules were: SAP SuccessFactors Employee Central, Recruitment Management, Recruitment Marketing, Onboarding, Performance and Goals, Succession, Learning Management, Compensation and Variable Pay.

Infosys replaced multiple legacy systems and manual workflows with a modern, future-proof cloud solution, helping the client scale the HR system landscape in line with their business expansion strategy.

The Infosys SAP SuccessFactors implementation provided convenient and intuitive self-service features that enhanced user experience for employees, managers, and external candidates.

  • Integration of core HR and talent modules with Qualtrics
  • Integration with DocuSign to manage offer acceptance and acknowledge compliance documents during onboarding
  • Integration with HireRight to support background checks
  • Custom integration of LMS with SharePoint for document management and control over plant training programs
  • Migration and validation of historical employee data, performance ratings, and learning history using iDSS tool
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Benefits

Infosys helped the client achieve digital, automated, and accelerated HR processes that

Reduced manual effort spent by hiring managers by up to 60%

Enhanced performance in delivery of dashboards and reports by 90% — from two days to 30 minutes

Improved HR productivity, saving up to 40% man hours

Deployed self-service tools allowing individuals and departments to manage their own data from anywhere, anytime, and from any device leading to better user experience

Increased employee engagement and satisfaction