Infosys is a Market Maker in capioIT Salesforce Global Systems Integration and Services Providers Capture Share Report - 2023
According to capioIT’s Capture Share analysis, Infosys is positioned as a Market Maker in capioIT Salesforce Global Systems Integration and Services Providers Capture Share Report - 2023.
Phil Hassey, CEO and Founder of capioIT, and the author of this report states, “The acquisition-based approach Infosys took to become a leader in the ecosystem has been well leveraged to ensure that it continues to be a leader. The increased scale and capabilities have meant that it can build deeper relationships with Salesforce, further reinforcing positioning in the upper tier of the market”.
The report highlights that Infosys has consistently increased its coverage area in the Salesforce ecosystem globally. The report also calls out the following:
- Top Three Infosys Capabilities that positioned it as Market Maker globally are Customer Satisfaction, Solution Portfolio Depth and Country Solution Development.
- Infosys is accelerating their certifications. The number of certified consultants highlights the ability to provide solutions at scale and is a very significant determinant of the global leaders from the Market Developer vendors.
Click here to download the report excerpt.
Note: Capture Share reports are based on analyzing 17 key capabilities and attributes of service providers. These attributes are focused on two key areas, Transform and Leverage.
To undertake the appropriate level of analysis and data integrity, the individual attributes are weighted in percentage terms based on the overall influence of the Transform and Leverage capabilities. Data and process integrity are critical components of a report of this type. Fundamentally, the data be valid and untarnished. To help ensure this, all information for the measurement and assessment of these attributes comes from a range of sources. Sources of information include Salesforce, Salesforce users, vendor briefings and meetings, media sources, the IT solutions ecosystem and specific end-user feedback.
