Absence of real time fleet monitoring system and an integrated data hub were causing inefficiency and safety concerns in fleet operations for a large automotive company.
The client chose Infosys as their partner of choice to build a cloud based integrated data hub solution with real time tracking of location and safety of a fleet of school buses with an aim of mitigating risks and managing daily operations making them efficient and reliable.
Key Challenges
- Applications involved in planning daily routes, driver assignment, managing driver overrides and other operational functions were not in sync
- Inability to detect safety alerts like over speeding, stop signs at designated stops
- Lack of data collection mechanism from buses and drivers
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The Solution
Infosys delivers an efficient fleet management solution for buses across 450 locations
Real Time Tracking of School Buses
- Real time ingestion of telemetry events from school buses into a single cloud based platform - totaling 27 million events per day
- On-the-fly stream analysis to detect vehicle stop and door open events, and red flagging if that is not in designated geo fence
- Real-time ETA calculation and notifications provided to the parent’s mobile app
Increased Fleet efficiency
- Built an intelligent and efficient planning module to perform daily planning of routes and stoppages in an optimized manner
- Integration of driver and parent app for smoother operations and communications
- Provision for drivers to change plan and merge runs through the driver application
- Automating driver payroll processing based on journey data collected from buses en route and driver sign-in/sign-out
- Integration with big data and analytics to discover areas which needed optimization
Future ready fleet management solution while optimizing costs
- Built on serverless architecture to provide a zero-cost solution when the buses are idle and not running
- Scalable architecture to reduce lead time for new business in new school districts
- High performing solution
Benefits
Real time monitoring and reporting of 44,000 buses across 450 locations
Real-time visibility and communication to parents and schools increased customer satisfaction score
Increased efficiency of fleet operation by real time data flow through 15+ integration points
