Infosys is a Leader in IDC MarketScape for Adobe Experience Cloud Professional Services

IDC recently published the IDC MarketScape for Adobe Experience Cloud Professional Services 2024-25 report. This study provides a vendor assessment of the Adobe Experience Cloud professional services ecosystem.

We are proud to announce that Infosys has been named a Leader in the IDC MarketScape for Adobe Experience Cloud Professional Services 2024-25. We believe this recognition underscores Infosys’ commitment to delivering cutting-edge Adobe solutions and driving impactful digital transformations for clients.

Click here to download the excerpt.

Infosys leverages its extensive experience in IT services to deliver innovative marketing and CX solutions, such as Infosys Aster, the AI-amplified marketing suite. With over 15 years of expertise in Adobe technology, Infosys is one of the as a Platinum-level partner, offering industry-specific capabilities, value for money, and Adobe-specific thought leadership. Organizations looking to combine technology transformation with marketing and experience services should consider Infosys as a potential partner. Douglas Hayward, IDC

The report noted the following strengths for Infosys: “Infosys combines its long heritage in IT services with a more recent focus on marketing and CX-related solutions, such as the recent Infosys Aster set of AI-amplified marketing services. Infosys has over 15 years of experience in Adobe technology and is one of the Adobe Platinum-level partners with the most Specializations. Based on conversations with Infosys’ clients, the vendor’s three main strengths are industry-specific capabilities, value for money, and Adobe-specific thought leadership.”

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of technology and suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. The Capabilities score measures supplier product, go-to-market and business execution in the short-term. The Strategy score measures alignment of supplier strategies with customer requirements in a 3-5-year timeframe. Supplier market share is represented by the size of the icons.

With over 15 years of experience in Adobe technology and the status as an Adobe Platinum-level partner with the most Specializations, we believe Infosys is well-equipped to empower organizations with end-to-end Adobe solutions.

Synopsis

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers.

“Adobe Experience Cloud is a key platform for creating compelling experiences that deliver value not just to the people who use or buy products and services — such as consumers, employees, citizens, and gamers — but just as importantly to the organizations providing these products and services. Most organizations need outside help planning and deploying technology, which means buying the right Adobe Experience Cloud-related professional services is often a critical choice for enterprises and public bodies,” says Douglas Hayward, senior research director for CX services and strategies at IDC. “Organizations choosing an Adobe Experience Cloud professional service should look for proof that their vendor has high-quality professionals who have a track record in empowering their clients and delivering the best value for the fairest price.”