The Funnel Podcast: Why Does Customer Engagement Matter?

This month on The Funnel, hear Ashley Mutt from Blue Acorn iCi, An Infosys Company, on how organizations can benefit from providing a seamless customer experience with the help of a customer engagement team.

Listeners will learn:

• The impact of having customer engagement as a business focus
• The potential challenges associated with having a customer engagement team
• How technology changes have impacted customer expectations and experiences

Listen to the full episode here.

• Follow Blue Acorn iCi
• Follow Ashley Mut