How Hatch is Driving Transformation and Solving Real World Problems

Hatch is a global multidisciplinary management, engineering, and development consultancy. With over 6 decades in the business, Hatch embarked on a large-scale digital transformation journey in 2018.

According to Maurice Tayeh, Global CIO at Hatch, the main trigger for their digital transformation was their competitive edge. Hatch wanted to maintain this position and digital transformation based on tested and mature technologies was the answer.

They are focused on three main elements: employees, community, and clients. By adopting generative AI, Hatch sought to ensure that their employees, the community, and their clients can benefit from the ability to solve real-world problems quickly.

Recognizing that digital transformation is a journey, Hatch’s initial focus was on the systems that form the foundation of their business. They needed their systems to be the best in the market. The next step in the transformation journey involved focusing on data and advanced analytics. Finally, decision support, the most critical element of the transformation, was designed by utilizing GenAI capabilities.

Adopting GenAI has placed Hatch in a highly competitive position. With good systems and clean data in place, Hatch can leverage the power of GenAI to drive decision-making at an unprecedented pace and with greater accuracy. Backed by this modern technology landscape, Hatch has launched several initiatives to solve business problems and increase efficiencies in day-to-day operations.

As GenAI technologies advance, collaboration among technology partners, clients, and the community will be key to harnessing the full power of artificial intelligence. However, appropriate legal frameworks and governance need to be in place to ensure data and IP protection for individual businesses. Maurice believes that the sooner companies figure out how to collaborate efficiently from a technology and a business perspective, the better it will work for the industry as a whole.

Infosys Topaz is an AI-first set of services, solutions and platforms that leverages generative AI technologies. As Maurice suggests, Infosys can drive the creation of a consortium with Infosys Topaz to create value, establish connected ecosystems, and take greater advantage of GenAI.