A large public university collaborated with Infosys to enhance its course search process, as they were contacted by employers that wanted to provide upskilling for their employees.
Previously relying on manual searches to find suitable courses for employers, the university aimed to automate this process to provide faster, more accurate results.
Key Challenges
- The university’s staff members relied on manual searches to find suitable courses for the employees
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The Solution
An automated search process that rapidly delivered targeted results
The company built an AI application, leveraging Infosys Topaz, which enabled automated searches by skill or profession and accelerated the delivery of usable results to employers.
Revolutionizing upskilling course search
- AI application for automated course search
- Rapid delivery of targeted results for employers
- Significant reduction in course search time
- Enhanced user experience due to improved accuracy and speed
Benefits
Time savings: Search times for courses declined from five hours to approximately 30 minutes
Improved user experience: Employers reacted favorably to the ease of use. One of them wrote, “Google helps you find things, but you don’t find exactly what you need. This does and it’s great.”
