Enhancing Service Delivery with Real-time Visibility in Cloud Service Assurance Solutions

Overview

The Infosys Cloud practice offers service assurance solutions for hybrid and native cloud infrastructure. Our context-aware, autonomous solutions enhance IT service outcomes via end-to-end configuration and performance management. Our self-learning operations model improves quality of service by predicting usage, processing and storage requirements, and enabling seamless capacity upgrades / migration from cloud to cloud.

Our Cloud Service Assurance Suite identifies the root cause(s) of service / performance issues and provides actionable intelligence to resolve issues at the source. Our cloud orchestration approach, Cloud Governance methods, and advanced algorithms for service assurance simplify configuration management, while preempting application / service outage.

We leverage DevOps automation and cloud usage analytics to provide resources on-demand. Automated provisioning and monitoring of cloud stacks improves service management and delivers a consistent user experience.

Infosys Cloud Service Assurance Suite provides real-time visibility into network, compute and storage systems as well as interdependencies between subsystems to manage workloads and boost service delivery.