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Infosys and Microsoft modernise Spark New Zealand’s corporate functions to accelerate business growth and resilience

Microsoft Dynamics 365 migration set to enhance Spark New Zealand’s operational simplicity, workplace agility, and customer experience

Auckland, New Zealand – November 2nd, 2022

Infosys (NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, and Microsoft today announced the successful migration of Spark’s corporate functions to Microsoft Dynamics 365. This is set to enhance business resilience, operational simplicity, workplace agility and customer experience for New Zealand’s largest telecommunications and digital services company.

Infosys was chosen to assist Spark on this journey for its rich Enterprise Resource Planning (ERP) experience, Microsoft Dynamics 365 expertise, and ability to deliver digital and business transformation solutions in an agile and scalable manner.

As part of the engagement, leveraging Infosys Cobalt, Infosys delivered a platform-led transformation to de-risk and accelerate end-to-end ERP service delivery and data-driven decision making through Microsoft Dynamics 365 implementation. Infosys and Microsoft consultants collaborated with Spark stakeholders to strategically align their business processes with out-of-the-box best practice capabilities and functions provided by Microsoft Dynamics 365 for process harmonisation.

The implementation is now live across all Spark NZ’s support service functions, from finance and human resources to supply chain, procurement, and billing.

Mark Beder, Chief Operating Officer, Spark said, “As we embarked on a journey to revamp our business operations and step out of our legacy systems, we were looking for partners that understand and provide strength to our vision for an ERP-driven business transformation. It has been great working with Infosys and Microsoft as our transformation partners. The level of ERP implementation expertise and scale they bring to the table in this endeavor underpinned by best-fit digital solutions and resources is helping us to unshackle legacy system constraints and will help us improve operational simplicity, workplace agility and customer experience.”

Vanessa Sorenson, Managing Director, Microsoft NZ said, “Spark was looking to continuously raise the operational performance bar by modernizing business practices and to continue to serve as the trusted digital partner of their customers. Our successful engagement with Spark to deliver a purposeful transformation of business operations while implementing modern end-to-end ERP solutions is a testament to the longstanding relationship and synergy we enjoy with Infosys. This implementation will set new benchmarks for us in the space going forward.”

Commenting on the implementation, Anand Swaminathan, Executive Vice President & Global Industry Leader Communications, Media and Technology, Infosys said, “The agility afforded by a modern ERP system combined with simplified business operations and informed decision making will significantly help an organization compete in today’s fast-paced business environment. Our long-term collaboration with Microsoft in delivering end-to-end Microsoft Dynamics 365 implementations has enabled us to drive exceptional operational excellence and business value for Spark, supplemented by fresh digital experiences. This new cloud based ERP platform supports their agile work culture and enables more engaging digital experiences for staff and customers.”

 

About Spark

As New Zealand's largest telecommunications and digital services company, Spark’s purpose is to help all of New Zealand win big in a digital world. Spark provides mobile, broadband, and digital services to millions of New Zealanders and thousands of New Zealand businesses.
www.sparknz.co.nz

 

About Microsoft

Microsoft (Nasdaq “MSFT” @Microsoft) is the leading platform and productivity company for the mobile-first, cloud-first world, and its mission is to empower every person and every organisation on the planet to achieve more.

 

About Infosys

Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our people work to amplify human potential and create the next opportunity for people, businesses, and communities. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in more than 50 countries, as they navigate their digital transformation powered by the cloud. We enable them with an AI-powered core, empower the business with agile digital at scale and drive continuous improvement with always on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE: INFY) can help your enterprise navigate your next.

 

Safe Harbor

This Release contains ‘forward-looking statements’ within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Securities Act”), and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), that involve substantial risks and uncertainties. Forward-looking statements generally relate to future events or our future financial or operating performance and that are based on our current expectations, assumptions, estimates and projections about the Company, our industry, economic conditions in the markets in which we operate, and certain other matters. Generally, these forward-looking statements can be identified by the use of forward-looking terminology such as ‘may’, ‘anticipate’, ‘believe’, ‘estimate’, ‘expect’, ‘continue’, ‘intend’, ‘will’, ‘project’, ‘seek’, ‘could’, ‘would’, ‘should’ and similar expressions. Those statements include, among other things, statements regarding our business strategy, our expectations concerning our market position, future operations, growth, margins, profitability, attrition, liquidity, and capital resources, our ESG vision, our capital allocation policy, the effects of COVID-19 on global economic conditions and our business and operations, wage increases, change in the regulations including immigration regulation and policies in the United States, and corporate actions including timely completion of the proposed buy-back of our equity shares. These statements are subject to known and unknown risks, uncertainties and other factors which may cause actual results or outcomes to differ materially from those implied by the forward-looking statements. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2022. These filings are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the Company's filings with the Securities and Exchange Commission and our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company unless it is required by law.

 

Media Contacts:

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