Elevate Service Experience with an Industry-first, AI-first approach

ServiceNow World Forum is a one-day event for attendees to learn how to make the world work better for employees, customers, and partners by harnessing the power of AI to transform business across enterprises.

Meet Infosys at the event to know how we enable clients across the enterprise service management ecosystem with business workflows and industry solutions to digitally transform service experience using the power of cloud and GenAI. Get ready to experience how Infosys is collaborating with ServiceNow and putting AI to work for people across every business aspect.

Learn how you can collaborate with Infosys to transform your enterprise’s growth and acceleration with Infosys Cobalt suite of solutions and overcome business challenges seamlessly.

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Enhancing the Digital Fabric of Society

Infosys will be in the following cities. Join Infosys at your nearest city!

Bayer and Infosys: Happy Employees make Happy Customers

London

October 02, 2024 | 9:00 AM – 6:00 PM
ExCeL London

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Bayer and Infosys: Happy Employees make Happy Customers

Melbourne

October 17, 2024 | 9:00 AM – 6:00 PM
Melbourne Convention & Exhibition Centre

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Bayer and Infosys: Happy Employees make Happy Customers

Munich

October 23, 2024 | 9:00 AM – 6:00 PM
Messe Munchen

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Booth Showcase Areas

Infosys aims to empower businesses by pioneering the development of industry solutions through a seamless integration of cloud and GenAI to transform and innovate service experience.

GenAI

Leveraging the power of GenAI to pioneer innovative solutions that redefines enterprises, accelerates growth, and unlocks untapped potential, thus reshaping the landscape of service transformation.

Session

Infosys Session at ServiceNow World Forum, Melbourne

Enhancing Customer Experiences with Next-Generation Solutions

One NZ was using several legacy service management platforms, which incurred significant costs and maintenance efforts. Infosys designed a solution utilizing ServiceNow CSM and ITSM to address these challenges. This session will also discuss the importance of next-gen solutions in further elevating customer experience. Discover how next-gen solutions are reshaping the future of customer engagement and operational excellence by addressing fragmented customer journeys and enriching data-driven strategies.

Sampath Kumar
Sampath Kumar
Principal Consultant-ServiceNow Practice, Infosys

Ashish Shivhare

Ashish Shivhare
Tribe Lead & Engineering Manager, IT Platforms and Integrations, One NZ

Success Stories