Elevate Service Experience with an Industry-first, AI-first approach
ServiceNow World Forum is a one-day event for attendees to learn how to make the world work better for employees, customers, and partners by harnessing the power of AI to transform business across enterprises.
Meet Infosys at the event to know how we enable clients across the enterprise service management ecosystem with business workflows and industry solutions to digitally transform service experience using the power of cloud and GenAI. Get ready to experience how Infosys is collaborating with ServiceNow and putting AI to work for people across every business aspect.
Learn how you can collaborate with Infosys to transform your enterprise’s growth and acceleration with Infosys Cobalt suite of solutions and overcome business challenges seamlessly.
Schedule a MeetingInfosys will be in the following cities. Join Infosys at your nearest city!
Booth Showcase Areas
Infosys aims to empower businesses by pioneering the development of industry solutions through a seamless integration of cloud and GenAI to transform and innovate service experience.
GenAI
Leveraging the power of GenAI to pioneer innovative solutions that redefines enterprises, accelerates growth, and unlocks untapped potential, thus reshaping the landscape of service transformation.
Session
Infosys Session at ServiceNow World Forum, Melbourne
Transforming Customer Experiences with Generative AI-powered Solutions
Generative AI is revolutionizing customer experiences by delivering rapid, cohesive, and personalized interactions. The transformative shift of Generative AI has unified customer journeys, enhanced internal processes, and improved self-service tools. This session will explore how generative AI can address fragmented customer journeys, enrich data-driven strategies, and advance operational efficiencies. Join us to discover how AI is reshaping the future of customer engagement and operational excellence.
Vikas Tatwani
VP – JAPAC (Cloud, Infrastructure & Cybersecurity Services), Infosys