Date: March 19, 2024

Time: 9:00 AM - 2:00 PM (HKT)

Location: The Mira Hong Kong, Tsim Sha Tsui, Kowloon

Register here
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Event Overview

Infosys is a Gold Sponsor at ServiceNow Summit Hong Kong. The summit is the cloud and business technology forum for customers and prospects in the service management space in Asia. In this business forum:

  • Discover how enterprises can transform their business with digital solutions to work better.
  • Network with leaders and peers on new ideas for digital transformation and see first-hand how generative AI on the ServiceNow platform can improve productivity.
  • Hear local insights from other customers, engage in conversations with experts, and leave brimming with ideas so you can focus on the work that matters.
  • Meet our experts to see how Infosys and ServiceNow are helping enterprises navigate their next with business transformation workflows powered by Infosys Cobalt Enterprise Service Management Café.

Booth Showcases

Industry-first, AI-first approach offerings for business transformation leveraging Infosys Cobalt Enterprise Service Management Café

Success stories of our Enterprise Service Management Suite to transform service experience

Fireside Chat

Date - Tuesday, 19th March, 11:30 AM – 12:10 PM (HKT)
Theme - Generative AI: The Human Touch
Session Abstract - Generative AI offers two broad paths to value for Asia Pacific organisations. Some see an opportunity to equalise the playing field by using generative AI to rapidly accelerate productivity, at a scale once only available to larger rivals. Others, particularly the region’s market-leading enterprises, will use it to differentiate their brands with greater innovation and expectation-exceeding experiences, widening the very gap that the equalisers seek to close.
Asia Pacific leaders must rethink the skills, processes, and organisational culture needed to turn generative AI into real and timely value. Whether equaliser or differentiator, generative AI is key to sustainable success.

The session will cover:
  • How some of Asia’s most well-established enterprises are adopting “cold-blooded” prioritization and strategy in their approach to technology, customer, and risk strategy – and why doing so is paying off amidst high inflation.
  • Insight into the mental models and organizational processes needed to stay fixated on core value-generating priorities, yet rapidly and unflinchingly adapt strategy when conditions evolve.
  • The crucial role of technology partnerships in creating priority-fixated organizations, and how to cultivate them with the long game in mind.

Speakers

Albert Li

Albert Li– Managing Director, North Asia, ServiceNow

Madhav Timalsina

Madhav Timalsina – VP & Senior Director, Head of Markets - Greater China

Relative Reading

About us

Infosys is a global leader in next generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation. With over three decades of experience in managing the system and workings of global enterprises, we expertly steer our clients through their digital journey. Visit www.infosys.com to see how Infosys (NYSE:INFY) can help your enterprise navigate your next.