Transforming Service Experience with Smart Data Replication

Event overview

Enterprises strive to constantly simplify complex business and IT processes, with management of data via a cloud platform such as ServiceNow being the key. To perform better in times of growing business demands, clients are looking to extract maximum value from their ServiceNow platform to reimagine and transform their enterprise service management.

Event Description

With every single release, the ServiceNow platform proves to be indispensable to the growth of enterprise businesses and services. An increasing number of business solutions are being configured or implemented to support the enterprises, leveraging the OOB applications as well as the countless platform capabilities. However, with that, the platform not only gets busier, but also the business performance gets under increasing pressure, being closely watched, measured, and evaluated.

What organizations need is to duplicate the production data to a local dedicated database, and therefore to easily create complex reports using external BI tools like Tableau, Power BI, Cognos, Microsoft Reporting Services or SAP BusinessObjects on their own infrastructure. A solution that fully supports the internal policies with regards to preferred systems and solutions and significantly improves the overall performance of the platform at the same time.

Agenda

Join Infosys and GuideVision experts as they share their insights into how enterprises leveraging the ServiceNow platform can address challenges in dealing with and managing data in the cloud with a smart data replication solution to power cloud transformation. The event will feature a panel discussion followed by a fire side chat with a client.

Panel discussion: How enterprises can maximize value out of their ServiceNow platform with smart data replication.

Key takeaways from the panel discussion include:

• Four major business challenges to focus on
• How to boost the platform performance by off-loading the reporting data?
• How to get compliant with the internal BC/DR procedures and policies in your enterprise?

Fireside chat: Hear our client Comcast discuss how they have overcome their business challenges, accelerated their transformation to cloud and delivered exceptional experiences with SnowMirror — a smart data replication tool for ServiceNow.