Challenge

Leviton, a global manufacturer of electrical wiring devices wanted to modernize its 30-year-old legacy ordering and quoting system, which was proving slow, inaccurate and expensive to operate.

Solution

We recommended a move to Oracle R12 Quote2Cash, which enabled faster and more accurate product configuration, pricing and quoting – improving customer experience and reducing cost.

Outcomes

Replaced seven different legacy systems with single Oracle R12 implementation

Quote cycle time reduced by 20%

Processing times for larger quotes reduced from 5 minutes to 30 seconds

60% reduction in quoting inaccuracies

Find out more about how you can use AI and automation to speed up business processes.