As we adopt physical distancing and work locations move to homes, the work paradigm has shifted in the COVID-19 pandemic situation. Our clients who on average had about 10 percent of their workforce operate remotely are now functioning with 90 percent of their employees working from homes. This large, remotely distributed workforce now has to find ways to manage inter-dependencies.

We have to build an environment where the distributed and connected paradox works by facilitating remote collaboration at scale. We supported distributed remote working for the majority of our workforce, and from our experience, the essential ingredients to be remote-first and connected are: