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Webinar: Create a Seamless Traveler Experience using Generative AI

Infosys in collaboration with ASAPP, hosted a webinar called “Create a Seamless Traveler Experience using Generative AI”. In this session, the panelists provided new insights into the innovative ways leading travel enterprises are harnessing AI to augment their operations. This helped us understand the pivotal role played by generative AI and large language models as we explored how AI streamlines traveler journeys across transportation, airlines, and hospitality.

Webinar: Create a Seamless Traveler Experience using Generative AI

Esteemed Speakers:

Key Takeaways:

  • Innovative AI Applications: The webinar showcased cutting-edge applications of generative AI, transforming various facets of the traveler experience
  • Enhancing Operational Efficiency: The insights shared highlighted improved decision-making processes, resources optimization and overall cost effectiveness
  • Personalization Pinnacle: Leaders shared strategies for delivering highly personalized services, leading to increased customer satisfaction
  • Diverse Perspectives Illuminated: The diverse backgrounds of all speakers provided a comprehensive view of the industry, touching every touch point in a traveler’s journey from booking, to flying to accommodation, backed by technology

In this session, industry experts shared how generative AI is shaping the future of traveler-focused contact centers.

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Contact us for more on Travel and Hospitality: TravelPractice@infosys.com

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