A global music publishing and distribution company with operations in more than 50 countries sought to rationalize its IT investments.
Infosys optimized business processes and coupled them with a portfolio of more than 90 applications and 70+ marketing as well as financial tools.
Key Challenges
- The company sought to optimize business processes and improve the reliability of IT services.
- The music company wanted to capitalize on business opportunities by transforming its IT portfolio with new functionalities.
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The Solution
Infosys developed a new technology landscape to transform operations and onboard new revenue models, trading partners, and affiliates
Infosys offered support and enhancement services across B2B and direct-to-consumer applications – physical and digital music distribution, order-to-cash system, sales and marketing services, digital asset management, sales and revenue processing, systems integration, financial accounting, royalty management, and intranet-based business streams.
We realigned the technology road map to integrate digital applications. Centers of excellence were established to develop emerging technologies and incubate research programs. We adopted the Agile development and delivery model to minimize licensing costs and mitigate risk due to obsolete platforms.
Our team ensured a seamless implementation of a SAP-based financial accounting and reporting system. We developed a reusable framework to accelerate transaction processing, streamline financial book closure, and support audit, including Sarbanes-Oxley (SOX) compliance.
Infosys implemented a digital media distribution solution for media encoding and asset archival. We transferred terabytes of encoded assets over secure channels. In addition, the digital and physical inventory of an international music label was integrated with the enterprise to comply with regulation.
Streamlined processes to address dynamic business requirements
- Re-engineered processes in the critical path – sales data validation, pricing and re-pricing, and asset management – boosted productivity and improved business performance.
- A revenue processing system cleansed data and ensured uploading of data from multiple sources.
- Automated inventory reconciliation, transaction reconciliation between manufacturing and distribution channels, financial reconciliation between business groups and applications, and journal reconciliation.
Benefits
The new IT ecosystem reduced the cost of application services by more than 50% in five years and generated annual cost savings of US$ 2 million+.
The agile business and IT processes enabled the company to operate in digital distribution and product ecosystems.
