A global wind power solutions provider wanted to streamline processes and accelerate time to market, post a merger. Further, to support its expanding business and future development, the company wanted to re-architect its entire IT landscape.
Infosys designed end-to-end processes, initiated hybrid cloud transformation, rolled out software-defined network and set up intelligent service desks and digital workplace services. In addition, we implemented a greenfield SAP S/4HANA solution on Microsoft Azure.
Key Challenges
After a merger, dual processes and IT landscapes contributed to increased operational complexity. The business faced several challenges, including:
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Infosys rationalized the IT landscape by using single instance infrastructure. Our team simplified data structures and created a single source of truth architecture.
We orchestrated the transition in parallel programs and managed inter-dependencies across functions by ensuring strong integration. Some of the programs involved indirect procurement on Ariba, CRM on Salesforce and HR transformation on Workday.
Infosys implemented SAP S4/HANA across 10 countries using the Industrialized Rollout Methodology with zero downtime. Amidst the COVID-19 pandemic, the roll-out, technical cutover and business cutover at seven countries were managed remotely. Its digital transformation enabled the organization to become agile, with enhanced digital capabilities and competitive positioning.
Standardized implementations
By leveraging Infosys Cobalt, a set of tools, solutions, and platforms that help businesses redesign the enterprise, Infosys achieved standardized implementations across multiple roll outs.
Compliant processes
The Infosys team deployed the leading Panaya test management solution that ensures process compliance in the deployment phase across countries. In addition, Panaya helped optimize the total cost of quality, by cutting down the effort involved in testing and delivering risk-free go-live.
Cultural shift
The company’s digital transformation journey sparked a cultural shift, as process owners across business units worked in tandem to embrace an agile, cloud-based approach.