Key Trends Shaping Up the Customer Experience in Healthcare

Data and technology continue to disrupt the Healthcare industry with consumers expecting highly personalized experiences. Our latest edition of the podcast explores the trends shaping Healthcare in 2020, and how technology will be the key enabler in reducing cost, improving quality and better access to care.

Tune in as Amit Shukla (AVP, Healthcare, Infosys) and Pramod Pratap (Director - Marketing, Healthcare & Life Sciences, Infosys) discuss data disruption, digital technologies, personalized consumer experiences, new opportunities and more.