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Infosys Application Maintenance Services

Overview

Infosys Managed Services provides 24x7 support to ensure availability of highly reliable & resilient applications to meet Business and IT SLAs & metrices.

Application Managed Services adopts a strategic approach focused on enhancing the usability, reliability, and efficiency of enterprise systems. By integrating best practices in software architecture, processes, our AMS solutions facilitate smoother operations, reduce downtime, and enhance overall performance.

Moreover, through proactive problem-solving, continuous improvement and cognitive automation our AMS enable organizations to achieve higher levels of customer satisfaction & operational efficiency.

Infosys AMS provides comprehensive, reliable, and cost-effective maintenance & support solutions for our client’s enterprise systems

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Application Managed Services offers proactive monitoring, timely updates, and round-the-clock support to ensure optimal performance, stability, availability, resiliency, and security of the application ecosystem.

Predictable/Fixed cost structure and service level agreements tailored to meet specific business needs – Infosys AMS delivers, operational efficiency, and enhanced agility, empowering businesses to drive innovation and stay ahead in today's competitive landscape.

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Challenges & Solutions

Provide application support under Managed Services model by supporting & Maintaining 2000+ client applications. It helps client organization focus on their core objectives, get access to skills and expertise they need.

It helps client optimize operating expenses with regular IT and Business efficiency & productivity improvements, enable seamless scalability, and avoid costly downtime.

Close collaboration of IT & Business teams to ensure compliance and adherence to business SLAs.