Empowering a leading health tech company to make data-driven decisions through automation
The client, a leading health tech company, faced challenges in simplifying their benefit plan management solution. Relying on spreadsheets risked multiple sources of truth and inaccurate data, hindering compliance with CMS and state mandates. Manual filing and repetitive tasks caused delays in product launches. Collaborating with Infosys, the client enhanced their benefit plan management with a singular source of truth. The solution included configurable workflows, automated validations, and modular design, ensuring accuracy, compliance, and scalable expansion for market growth. Infosys orchestrated effortless excellence in benefit plan management, reducing product build time, implementing provider data lifecycle management, and streamlining configuration time. The enriched platform enabled the client to enhance data accuracy, comply with regulations, and significantly reduce time-to-market for product development.