Ramping up data operations efficiency for the cloud journey ahead
A leading US healthcare payer sought a cloud transformation journey, and Infosys executed an 8-week, gated transition, deftly managing the delicate balance of customizations and integrations. With self-help features, automation scripts, and a glass-box governance model, the transition addressed concerns and ensured operational transparency. The benefits included 36% fewer incidents, a 2x velocity improvement in 10 months, and $350k savings, allowing the client to expedite their digital transformation by six months, thanks to Infosys' expertise in data operations.
