Customer has embarked on a journey to modernize and transform IT Landscape to improve access to care and provide premium services at a lower cost and faster time to market. Azure transformation was made possible in a record time of 14 months.
Infosys and Microsoft partnered together to bring the might of both the organizations in this transformation journey. Infosys assumed the end to end ownership for Azure platform hosting, transformation and Integration/ maintenance.
Key Challenges
- EOL technologies and aged Infrastructure posed challenges in terms of timelines for transformation thus making it very aggressive
- Legacy applications/ products with little or no documentation made it harder to discover and assess the landscape for transformation
- Technology modernization with multiple vendors and service providers added additional complexity to manage the coordination and yet achieve the objective in such aggressive timelines
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The Solution
Solution Approach & Implementation
- Discovery and Assessment
- Infosys performed Discovery and assessment of ~12000 servers, ~ 500 applications and provided the dispositions. Application to server mapping was unavailable when Infosys began the engagement. Identified ~2000 orphan servers for Decommission
- There was very little knowledge/ documents available about application architecture. Team analyzed the applications, their dependencies and interfaces for migration.
- Azure Engineering and DR Capabilities
- Azure foundation was setup in 6-8 weeks’ timeframe thus enabling the customer to create a roadmap for the Azure transformation. Defined and established full-fledged, seamless multi region DR capabilities.
- Established very well-defined operational procedures which enabled seamless transition and very stable platform on Azure
- Developed Infrastructure as a Code (IaaC) for end-to-end provisioning of infrastructure on Azure public and Stack platforms
- Migrations and Transformations
- Move Group Identification, formation and Wave Planning Migration execution
- Factory model migration including infra build, migrate, validate, cut-over and warranty support
- Support for decommissioning aged and EOL Infrastructure
- Cost Savings and Benefits
- Customer saved multi million dollars through the Optimization / Migrations and decommission of on-prem Infrastructure
- Contained the Azure consumption costs by defining platform standards, introducing various optimization measures and defining the landing zones for workloads in Azure and Azure Stack. This helped in 25-30% cost optimization.
- Cost dashboards created to monitor and optimize the costs on regular basis. Derived workload categorization in Azure using tags to enable cost analysis.
KPI / Focused Metrics
- 85% workload moved to azure via both Rehost and Remediate/ Transform
- 100% validations using automation
- 30-35% Cost reduction in monthly Infra spend
- 0 defect Migration
- 0 business disruption
Benefits
First health care payer to run end to end health plan operations on Azure Public Cloud platform. All the core business applications are on Azure with Full-fledged, near seamless, active – active DR capabilities within the specified RPO and RTO to run business in a DR scenario
Reduced technical debt by removal of ~30% unused/ aged infrastructure and technology modernization. Improved security posture through defense in depth controls and processes
Today, customer has good resilient and cost optimized platform which enables them to provide premium healthcare and faster turnaround of medical services to their customers, also enables them for faster mergers and acquisitions
