Improved implementation timeline for a typical acquisition and expansion program.

Typical acquisition and expansion programs used to stretch for 10-12 months. Multiple IT process areas are involved, impact analysis is done independently, and then consolidated to derive the estimates and timeline.

The client needed help in consolidating and expediting impact analysis, minimizing duplicate effort due to multiple IT teams’ involvement, and improving implementation timeline for such programs.

Key Challenges

  • Absence of common estimation model
  • Multiple vendor teams leading different process areas
  • No consolidated process inventory
  • Longer time to market

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The Solution

Solution Approach and Implementation

  • Integration playbook to expedite impact analysis, estimations, track end-to-end requirements, and maintain traceability
  • Roslyn, Fortify, GitHub, Azure DevOps - CI/CD pipeline, MSTest, NUnit as standard automation test practice
  • Agile project management including requirements, traceability, test and defect management in Jira

KPI / Focused Metrics

  • 20% improvement in time to market
  • 90% test automation of new code
  • 97% defect removal effectiveness
  • 0 defects in Sev 1 or Sev 2

Benefits

The client was able to achieve faster TAT for new M&A programs’ estimations using playbook, and also meet their commitment for on-time system readiness

Faster implementation — 46K+ New York Health Plan members migrated to client system in six months with zero functional issues and zero performance issues

Showcase of Infosys’ adoption of Agile DevOps practices and plug to client’s agile transformation journey