Infosys implemented a robotic process automation (RPA) solution to automate high-touch processes that required human intervention across business functions.
Key Challenges
- Manual and repetitive processes consumed significant time and effort of the workforce
- Processes were a drag on enterprise productivity and incurred huge operational expenditure
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The Solution
RPA solution ensures vastly improved user experience and faster turnaround time
Infosys automated processes of report generation and calculating wear and tear of vehicles by automatically entering data from six systems and updating vehicle information from multiple systems into one system.
Infosys deployed robots for automation of these processes. On successful deployment, the company engaged Infosys to drive RPA across the enterprise.
Process automation resulted in saving 4,400 person hours every month
- Designed, developed and managed bespoke RPA implementation
- Undertook rigorous evaluation of processes for automation
Benefits
Our RPA solution drives enterprise-wide automation –
Reduced revenue leakage on estimating residual value of about 22,000 leased vehicles every month
Automation generated monthly savings of US$ 154,000
