Cette dernière exploitera les solutions d’identité numérique et CPaaS du groupe Proximus pour créer de nouvelles opportunités commerciales et améliorer l'expérience client.
Bruxelles, Belgique et Bengaluru, Inde – mardi 10 septembre 2024
Infosys (NSE, BSE, NYSE : INFY), leader mondial des services et conseils numériques de nouvelle génération, et le groupe Proximus, premier fournisseur belge de services numériques et de solutions de communication, annoncent aujourd'hui une collaboration stratégique. Celle-ci adopte une approche go-to-market commune se concentrant sur les produits best-in-class des filiales internationales de Proximus, notamment la plateforme CPaaS de Route Mobile et les solutions d'identité numérique de Telesign.
Combinées aux services numériques d'Infosys, ces solutions favoriseront l'innovation en matière d'engagement client omnicanal et d'assistants numériques pilotés par l'IA. Cette collaboration renforcera également la cybersécurité en fournissant des solutions robustes d’identité numérique et de protection contre la fraude, garantissant des communications en ligne fiables.
Antonietta Mastroianni, Chief Digital & IT Officer chez Proximus, déclare : " Nous sommes ravis de renforcer notre collaboration de longue date avec Infosys. En tirant parti de la portée mondiale d'Infosys et de notre expertise en matière de CPaaS et de solutions d’identité numérique, notre collaboration favorisera l'innovation et offrira des expériences client supérieures à nos clients communs. Nous sommes convaincus que notre grande expertise mutuelle et notre expérience joueront un rôle déterminant dans ce partenariat."
Rajdip Gupta, PDG de Route Mobile, ajoute : "Je suis très enthousiaste au sujet de ce partenariat : la combinaison du leadership de Route Mobile en matière de CPaaS et de l'excellence d'Infosys dans le domaine des services numériques ne peut que faire la différence pour nos clients. Cela prouve également que le groupe Proximus est sur la voie de la croissance internationale et qu'il dégage des synergies significatives grâce à la collaboration de ses filiales internationales BICS, Telesign et Route Mobile."
Christophe Van de Weyer, PDG de Telesign, complète : "Nous savons tous que la cyber fraude est en augmentation. Ce partenariat avec Infosys permettra aux entreprises d'intégrer plus facilement notre portefeuille d'identités numériques dans leurs plateformes de prévention des fraudes et d'engagement afin d'offrir les plus hauts niveaux de confiance à leurs utilisateurs finaux. Il soutient l'ambition du groupe Proximus de devenir le leader mondial des communications numériques en améliorant le sentiment de confiance."
Upendra Kohli, Executive Vice President - Communication, Media and Technology (Americas & Europe) chez Infosys, conclut : "Nous sommes ravis de renforcer notre relation de longue date avec Proximus grâce à cette collaboration élargie. Les fortes capacités d'Infosys en matière de services numériques combinées à l'expertise du groupe Proximus en matière de CPaaS et de solutions d’identité numérique redéfiniront l'engagement client omnicanal et les assistants numériques pilotés par l'IA pour l'industrie."
Cette collaboration entre Infosys et Proximus permet aux deux entreprises de renforcer leur leadership en matière d'offre numérique et d'accélérer la mise en place de solutions innovantes pour les entreprises et les particuliers en Belgique et à l'étranger. Les deux entreprises se réjouissent des opportunités qui s'offrent à elles et sont convaincues que leur expertise mutuelle permettra de dégager des synergies et des avantages significatifs.
Proximus Group (Euronext Brussels: PROX), headquartered in Brussels, is a provider of future-proof connectivity, IT and digital services, operating in the Benelux and global markets. The Group is actively engaged in building a connected world and in ensuring the trustworthiness, security and sovereignty of digital services, to the benefit of society.
Proximus has the ambition to build the #1 gigabit network for Belgium and plays a central role in creating inspiring digital ecosystems, while fostering an engaging culture and empowering ways of working. Building upon these strengths, Proximus aims to contribute to an inclusive and sustainable digital society, delight customers with an unrivalled experience and achieve profitable growth both locally and internationally to deliver long-term value for stakeholders.
In Belgium, Proximus’ core products and services are offered under the Proximus, Mobile Vikings, Scarlet and Proximus NXT brands. The Group is also active in Luxembourg (Tango and Telindus Luxembourg) and in the Netherlands (Telindus Netherlands). The Group’s international carrier activities are managed by BICS, a leading international communications enabler, one of the key global voice carriers and the leading provider of mobile data services worldwide. With Telesign and Route Mobile, the Group also encompasses fast-growing leaders in digital communications and digital identity, serving the world’s largest internet brands, digital champions and cloud native businesses.
With 11,654 employees, imbued with Proximus' Think Possible mindset and all engaged to offer a superior customer experience, the Group realized an underlying Group revenue of EUR 6,042 million end-2023.
For more information, visit www.proximus.com & www.proximus.be.
Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.
Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE: INFY) can help your enterprise navigate your next.
Certain statements in this release concerning our future growth prospects, or our future financial or operating performance, are forward-looking statements intended to qualify for the 'safe harbor' under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results or outcomes to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding the execution of our business strategy, increased competition for talent, our ability to attract and retain personnel, increase in wages, investments to reskill our employees, our ability to effectively implement a hybrid work model, economic uncertainties and geo-political situations, technological disruptions and innovations such as Generative AI, the complex and evolving regulatory landscape including immigration regulation changes, our ESG vision, our capital allocation policy and expectations concerning our market position, future operations, margins, profitability, liquidity, capital resources, our corporate actions including acquisitions, and cybersecurity matters. Important factors that may cause actual results or outcomes to differ from those implied by the forward-looking statements are discussed in more detail in our US Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2024. These filings are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the Company's filings with the Securities and Exchange Commission and our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company unless it is required by law.
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