About this report

This Report provides information on our progress on our ESG Vision 2030 commitments. The Report forms the basis of our Communication on Progress (CoP) with the UN Global Compact (UNGC) each year. Our disclosures showcase the maturity of our sustainability management system and reporting practices and address the growing interest and expectations of our global stakeholders across environmental, social and governance dimensions.

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ESG highlights
Reflecting on our journey so far

Carbon neutral

3 years in a row

Built 35 lakes

across our campuses, holding 330 million liters of rainwater storage capacity

48.9%

reduction in Scope 1 and 2 GHG emissions over the BAU scenario

60 MW

of total installed solar capacity

CDP Climate Leadership

6 years in a row

53.8%

of electricity for our India operations are from renewable energy

51,900+ fresh graduates

were trained on 46 different specializations and deployed in projects in fiscal 2022

World’s most Ethical Company

recognized by Ethisphere for the second year in a row
Message from Chief Executive
Officer & Managing Director
Growth for all

Dear stakeholder,

We take immense pride in the industry-leading growth and seamless deliveries we orchestrated to meet our commitments to clients. At the same time, as COVID-19 becomes endemic in most of the world, our focus is clearly on more sustainable and inclusive growth.

Salil Parekh

Chief Executive Officer & Managing Director

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Environment
Environmental vision

Serve the preservation of our planet by shaping and sharing technology solutions

Adopt, invent and spread smarter ways to mitigate GHG emissions, reduce energy consumption and manage water and waste. To make our planet stronger by consistently embracing clean tech in our operations and client solutions, thereby minimizing the impact on nature.

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Performance on Environmental goals
Environment vision Serve the preservation of our planet by shaping and sharing technology solutions
Material topics Ambitions Progress in fiscal 2022
Climate change

Maintaining carbon neutrality across Scope 1, 2 and 3 emissions every year

Reducing absolute Scope 1 and 2 greenhouse gas (GHG) emissions by 75%(1)

Reducing absolute Scope 3 GHG emissions by 30%(2)

Engaging clients on climate actions through our solutions

Carbon neutrality across Scope 1, 2 and 3 emissions

Reduced Scope 1 and 2 GHG emissions by 48.9% over the BAU scenario, making progress towards our ESG goal of 75% over BAU scenario by 2030

Reduced absolute Scope 3 emissions by 78.5% over the 2020 baseline. (In line with the ESG goal of a 30% reduction by 2030, we were expected to reduce absolute scope 3 emissions by 6% over 2020 baseline)

27-35% of our client engagements include climate change solutions

Water

Maintaining 100% wastewater recycling every year

100% of wastewater generated is recycled

Waste

Ensuring zero waste to landfill

While we continue our initiatives towards ensuring zero waste to landfill, our special focus in fiscal 2022 has been on mixed waste

-78% of the mixed waste generated during the year has been diverted from landfills

Note
(1) Corresponds to 75% renewable energy usage globally. This will be measured annually against business‑as‑usual scenario
(2) Measured against 2020 baseline

Climate change
Infosys’ climate commitments
  • As a part of our ESG Vision 2030, we have committed to maintaining carbon neutrality across Scope 1, 2 and 3 emissions, every year
  • Our Climate Pledge in partnership with Amazon and Global Optimism is to become Net-zero by 2040
  • Participation in RE100 and internal carbon price
  • A commitment to science-based targets initiatives (SBTi) targets in alignment with the Paris agreement’s goal of keeping temperatures under a well below 2° C scenario
Climate action strategy

Climate action has been a key ESG focus area for Infosys since 2008. In 2011, we committed to carbon neutrality across all three scopes of emissions. In fiscal 2020 we turned carbon neutral. We have continued to be carbon neutral for three years in a row.

Carbon neutrality

Infosys is carbon neutral across all scopes for fiscal 2022, making it the third year in a row. The reporting boundary of our carbon neutrality includes our global operations, including subsidiaries.

Water

Towards a positive water footprint

Water being a scarce and invaluable natural resource, we are strongly committed to its conservation through the 3R (Reduce, Reuse, Recycle) approach. We are a signatory to the CEO Water Mandate, and will continue to strengthen our water stewardship practices in our operations and extend our efforts to the community.

400 deep injection

wells across India campuses with a recharge capacity of around 20 million liters

35 lakes across

our campuses, holding 330 million liters of rainwater storage capacity

Rainwater harvesting

An important element of our water management system is rainwater harvesting (RWH). We recharge and replenish our groundwater system with the help of natural and artificial lakes / ponds, rooftop rainwater harvesting systems, and deep‑well injection systems.

Waste

Our waste management approach is based on the philosophy of Reduce, Reuse and Recycle. We seek to uphold our ambition of zero waste in landfills through active minimization combined with technology investment in recycling and streamlining systems and processes. With our efforts, we contribute to a circular economy and convert waste into resources.

Our waste management approach

We have established robust waste management practices, including segregation of waste at source, secondary segregation, efficient collection and handling, recycling, and effective disposal of all wastes in adherence to applicable legislations.

BMS integration of biogas plants

With a view to enhance performance of the biogas plants across locations through monitoring, an initiative to integrate the plants into our Building Management Systems (BMS) was undertaken.

Environment
Environmental vision

Serve the preservation of our planet by shaping and sharing technology solutions

Adopt, invent and spread smarter ways to mitigate GHG emissions, reduce energy consumption and manage water and waste. To make our planet stronger by consistently embracing clean tech in our operations and client solutions, thereby minimizing the impact on nature.


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Social
Social vision

Serve the development of people by shaping a future with meaningful opportunities for all

We provide solutions and enable those we hire, those we work with and those around us, to not only live better, but also participate in progress for all. Technology is our way of doing good around us.

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Performance on Social goals
Social vision Serve the development of people by shaping a future with meaningful opportunities for all
Material topics Ambitions Progress in fiscal 2022
Enabling digital talent at scale

Extending digital skills to 10 mn+ people, including employees, clients’ workforce, students, teachers and communities (2025)

We have reached 4.8 mn people through our digital skilling initiatives in fiscal 2022

Tech for good

Empowering 80 mn+ lives via tech for good programs in e-governance, healthcare and education (2025)

80 mn+ lives enabled via tech for good programs in e-governance, healthcare and education

Diversity and inclusion

Creating a gender‑diverse workforce at Infosys, with 45% women

39.6% women in the workforce

Energizing local communities

Delivering 33% of work by leveraging flexible / remote work options

97% of our employees leveraged remote working options in fiscal 2022

Employee wellness and experience

Facilitating best‑in-class employee experience and being recognized among the best employers in our key operating regions

Recognized as a Global Top Employer® 2022 in 22 Countries; Ranked among Top 3 Employers in Asia Pacific, Middle East, and North America and ranked among Top Employers in Europe for Best-in-Class People Practices; Ranked #1 in India again

Enabling digital talent at scale

Make it convenient

Access anytime, anywhere and on any device

Make it relevent

Real-life, best-in-class curated content including safe practice environments

Make it fun and engaging

Social learning with cohorts, ganified through cool badges, contests, channels, discussion forums, knowledge boards

Make it matter

Integration with HR systems, SMART learning goals, helping employees progress in their proffesional journey

The Infosys Foundation training program spans from 11 to 14 weeks and is designed to train entry-level engineering graduates who have been newly onboarded.

Curated world-class content, developed in-house and those from top content providers like Coursera, Skillsoft, Tech Academy, Learnship, and more

Insights into various domain and technology trends through Masterclasses and sessions from experts within Infosys, from the industry and from recognized university and academic institutions

Virtual environments to practice, programing challenges and get assessed on newly learnt skills

Technical and behavior competency skills’ development through focused learning interventions and microsites like CodersZen, A Millennials Dream, Career Compass, Catch Them Young, and more

Building foundational skills holistically and preparing for new age roles and careers.

using Infosys Wingspan
since inception

Class 6 to
life-long learners
Tech for good

Tech for good work in healthcare and education

  • Apthamitra initiative by the Government
    of Karnataka
  • BBMP bed management system for the
    Government of Karnataka
  • Vaccin1st platform for vaccination
    delivery within our campuses

Tech for good work in e-Governance

  • Income Tax portal
  • GSTN portal
Lives impacted by Apthamitra
Queries received and acted on the platform
Ambulances dispatched for Bengaluru citizens with real‑time assignment and action and reduced turn‑around time
Patients were given the follow-up schedules
Karnataka-based
COVID-19 campaigns

Vaccin1st

When the Indian government announced public vaccines, we stepped forward to vaccinate our employees and dependents adhering to government guidelines.

Vaccines administered through the Infosys vaccination drive in India, for employees and their families
Vaccination centers set up

e-Governance

Infosys has embarked on country-scale projects in e-Governance.

Income Tax portal

GSTN portal

Diversity, equity and inclusion
Data points on gender alone
available in the tool

Infosys Women’s Inclusivity Network (IWIN) for women employees and their allies

iPride for members of the LGBTQ+ community and their allies

Multicultural ERG (MERG) to celebrate a multicultural workforce and enable collaboration across cultures

iBELIEVE for our Black employees and the Black Diaspora

Family Matters, focusing on building awareness on parenting, relationships, health and wellness

InfyVets for Infoscions who are military veterans and their allies

Young Employees Network(YEN) for the young and young at heart

InfyAbility for employees with disabilities and their allies

Women


39.6%

Women in the workforce in fiscal 2022

500+

Women hired through the Restart with Infosys program

Family Matters

Sessions conducted for employees globally

Employees with disabilities

Employees have voluntarily disclosed their disabilities

LGBTQ+

4 special learning modules on our DEI learning
channel under the aegis of ‘Ally for Change,’ to build
awareness and learning in the organization.

Cultural diversity

157 nationalities coexisting our workforce
Continuous investments in cross-cultural enablement
through learning interventions.

  • The Asset ESG Corporate Awards 2021 for Best Initiative in Diversity and Inclusion
  • The ESG India Equal Opportunities Award from ESG Risk AI
Energizing local communities

The world over, Infosys is committed to going ‘local’ to strengthen its profile as an employer of choice for employees and be a part of the local culture. Our efforts to energize local communities include local hiring, academic partnerships and collaborations, industry-wide advocacy efforts and more. We believe client proximity lends several benefits to delivering agile digital transformation.

Digital jobs were created in the UK to fuel post-pandemic growth over a 3 year period
Employees locally hired in fiscal 2022

Upskilling Today

The Digital Academy is an online platform that provides upskilling opportunities in the latest digital trends, soft skills and emerging technologies like AI/ML and cybersecurity for postsecondary learners or others seeking transferable skills aligned with the technology-enabled 21st century workforce.

Reskill & Restart

We launched Reskill & Restart in July 2020, as an innovative solution to reskill the American workforce and fulfil their employment needs following COVID-19.

Employee wellness and experience

We have a three-pronged strategy to deliver on this promise

The world over, Infosys is committed to going ‘local’ to strengthen its profile as an employer of choice for employees and be a part of the local culture. Our efforts to energize local communities include local hiring, academic partnerships and collaborations, industry-wide advocacy efforts and more. We believe client proximity lends several benefits to delivering agile digital transformation.

  • Inspiring our people with meaningful work and passionate teams, enabling them to find their purpose and make an impact. It is all about finding and then building what is next for the industries that we serve
  • Ensuring that our people, as a result of their endeavors, are continuously learning and progressing in their careers, and shaping our collective future
  • Making it possible for every employee to navigate further, powered by our culture and partnered by dozens of other Infoscions with shared aspirations

Key highlights

Total workforce
Fresh college graduates hired globally
Overall satisfaction
Employee Journey Map

Occupational Health and Safety

Infosys recognizes and accords the highest priority to safety and wellbeing of its employees and other relevant interested parties. The Health, Safety and Environmental (HSE) Management System at Infosys termed ‘Ozone’ is certified to ISO 45001;2018 Our HSE policy enunciates our philosophy and commitment towards management of key HSE aspects and drives our efforts in this area globally. Our stakeholders include investors, clients, employees, contract staff, suppliers, the government/regulators and the community, amongst others.

Risk assessment

Risk assessment is proactively conducted to identify hazards for all existing / new / modified activities, process, products or services and the implementation of measures to minimize or control impacts, and monitor them in a structured manner. Risk assessment is proactively conducted on a yearly basis or at the beginning of a new process or activity. Reactive risk assessments are also carried out at least once every quarter based on incidents that have occurred during the period. Hazardous conditions present are identified and prioritized for elimination and control.

Incident management

Incidents which include near misses / potential hazards / accidents are reported through internal applications, supervisors or mails. Root causes of incidents are identified, analyzed and appropriate corrective actions are taken to avoid recurrence or occurrence of incidents leading to injuries / losses.

Occupational Health & Safety (OH&S) committees

Occupational Health & Safety (OH&S) committees are established at each of our campuses and offices comprising of cross‑functional teams. The Development Center Head chair safety committee meetings at their respective locations in India. In our overseas offices these committees are formed based on the local legislations. The representation of employees in safety committees is 100%.

Training and awareness

Embedding HSE culture in the organization necessitates competency development. Training needs are identified based on the nature of jobs, which may have a significant impact on the environment or may pose occupational health and safety risks.

Training includes awareness-building, mock drills, classroom sessions and periodic demonstrations. HSEMS training is also a part of our employee induction programs. Job-specific and generic trainings are conducted for contractual staff during induction and later through refresher training

Governance
Governance vision

Serve the interests of all our stakeholders by leading through our core values

We set new standards on how to act right and do more. We lead the way with respect and vigor in our solutions, in our corporate policies, throughout our value chain and across the industry.

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Performance on Social goals
Governance vision Serve the interests of all our stakeholders by leading through our core values
Material topics Ambitions Progress in fiscal 2022
Corporate governance

Bringing interests of all stakeholders to the fore through our empowered, diverse and inclusive Board

Building sustainable and responsible supply chains

Ensuring robust compliance and integrity practices

Engaging with stakeholders through various channels and earning trust through transparent communication

25% women on the Board

Launched a responsible supply chain assessment for our top 100 suppliers

Infosys was recognized for the second year in a row by Ethisphere as The Most Ethical Company 2022

We continue to lead on ESG assessments both in India and globally

Data privacy

Adopting leading data privacy standards across all global operations

We are among the first few organizations globally, to have our framework certified with accreditation, for ISO 27701 privacy information management standard. We are well on our way to cover identified locations with the certification in a phased manner

Information management

Being recognized as industry leader in our information security practices

Positioned as a Leader in the US in “Cybersecurity - Solutions & Services 2021 ISG Provider Lens™ Study“

Corporate governance

Advocacy

GISD

Member of the United Nations Global Investors for Sustainable Development (UNGISD)

WEF

Strategic Partner to the World Economic Forum for almost 2 decades

Building sustainable and responsible supply chains

2,160

Suppliers were assessed for adverse media and sanctions as part of pre-onboarding

72%

The proportion of spending on local suppliers

Recognition as one of the worlds most ethical companies

Infosys was recognized by Ethisphere Institute, a global leader in defining and advancing the standards of ethical business practices, as one of the 2022 World’s Most Ethical Companies, for the second consecutive year. Through this recognition, Infosys has become the only company in India, and one of the four honorees globally, in the software and services industry.

Artificial Intelligence and Machine Learning (AI & ML) for effective compliance monitoring of controls

We propose to leverage AI & ML technology to review and identify exceptions in compliance controls and ABAC controls
Data privacy

Data privacy management framework

Strategic objectives
  • Deployment of tools to prevent data breaches
  • Integrate DP controls into client delivery projects
  • Self-help guidelines for functions to promote privacy compliance
  • Enhancing awareness with privacy awareness quiz
  • Automation of Privacy Impact Assessments
  • Strengthen compliance on cross-border data transfers and data deletion
  • Embedding Privacy by Design
  • Automated data privacy controls
  • DP compliance checks for processes enabling return to work
  • Enabling data village solution to reduce processing of unstructured data
  • Adopting leading privacy standards (ISO27701) across global operations
Sources of
non-conformities
  • Audit findings (internal / external)
  • Customer complaints and feedback
  • Incidents
Triggers of continual
improvements
  • Technology change
  • External benchmarking surveys
  • Feedback from senior management / interested parties, ex: DPC
  • Process simplification

Data Privacy Governance Framework

Certified to ISO 27701

privacy information management standar

Member of IAPP

Our CPO is also a member of the Privacy Engineering Advisory Board of the International Association of Privacy Professionals (IAPP)
Information management
What Secure by design Secure by scale Secure the future
Why

Maximize visibility
Minimize risk
Early engagement

Optimize costs
Amplify reach
Rapid deployment

Innovate faster
Deliver value
Thought leadership

How

Awareness and culture
Security architecture
DevSecOps
Intuitive dashboards
Compliance

Platforms and accelerators
Integrated and optimized
Automation
Managed security service
Academic collaboration

Competency building
Research and innovation
Co-created partner solutons
Emerging Technologies

Cyber risk management

Our cyber risk management is a robust mechanism to identify, analyze, prioritize, treat and monitor cyber risks across the enterprise. The cyber risk assessment framework is aligned to ISO 31000, ISO 27001, and ISO 27005 and its processes are in tandem with our enterprise risk management framework.

Governance
Governance vision

Serve the interests of all our stakeholders by leading through our core values.


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Other report

Infosys Integrated
Annual Report 2021-22

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Infosys ESG Databook
2021-22

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Additional information

Practical Sustainability: Circular Commerce, Smarter Spaces, and Happier Humans

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