Sharing an equitable and
sustainable digital future
The digital economy is booming. The ongoing COVID-19 health crisis is driving an exponential expansion of our digital footprint. While this is bringing unprecedented conveniences into our lives and interactions, it is by no means equitable or sustainable.
The environmental challenges posed by this eruption are staggering. From high energy consumption and carbon emissions to burgeoning digital waste and unrestrained extraction of rare earth minerals and precious metals like cobalt for hardware, the price we are paying for digital progress is exorbitant.
At Infosys, we are deeply invested in reimagining our digital future into a shared reality that everyone can adapt to with ease, and benefit from equitably. Our ESG Vision 2030 focuses on shaping and sharing solutions to tackle this global challenge.We have made significant progress on this path in fiscal 2021 and are happy to share with you the highlights of our efforts and their outcomes in this ESG Report. We invite you to amplify our efforts.
Making digital inclusion a universal reality
Infosys Limited is a global information technology leader in next-generation digital solutions, business consulting and outsourcing services. We work to enable clients across countries to make sense of rapid digital acceleration and simplify their digital transition. Our operations span 243 locations across 50 countries with key locations in North America, Europe, Asia Pacific and India
Read more on our complete suite of services and offerings
& Managing Director
Our world in digital
acceleration
Dear Shareholders,
Never before have we been tested for resilience as severely as in the past year, and yet here we are having delivered industry-leading growth, still serving our clients. That’s a testimony to the relentless perseverance of our employees and their unwavering focus on our clients.
Salil Parekh
Chief Executive Officer & Managing Director
ESG priorities to build a sustainable digital ecosystem
The universe of our material concerns is complex and multi-layered and it qualifies the value we seek to create through our business. Within the domains of E, S and G, we are constantly defining the most crucial issues and preparing to address them. In 2020, we reviewed the progress made over the past decade on our ESG goals. We sharpened the lens for a more practical and comprehensive view. This helped broaden our ESG focus and rank our priorities in order of their importance to our business and our stakeholders, as observed through a data-driven and consultative exercise.
A year of making substantial progress
Carbon neutral
across Scope 1,2 and 3 emissions in fiscal 2021
Defining our ESG Ambitions
Vision: Serve the preservation of our planet by shaping and sharing technology solutions
A year of making substantial progress
Defining our ESG Ambitions
Vision: Serve the development of people by shaping a future with meaningful opportunities for all
A year of making substantial progress
Defining our ESG Ambitions
Vision: Serve the interests of all our stakeholders by leading through our core values
Environment
Serve the preservation of our planet by shaping and sharing technology solutions
Adopt, invent and spread smarter ways to mitigate GHG emission, reduce energy consumption and manage water and waste. To make our planet stronger by consistently embracing clean tech in our operations and client solutions, thereby minimizing the impact on nature.
Climate change: In the forefront of ecological transformation
Leverage technology to support the transition to a low‑carbon world. We are focused on creating shared value within the business, for clients, local communities as well as the planet. Our approach is focused on environmental protection and enabling our clients on their sustainability journey.
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Green buildings
All our buildings, new and old, follow the highest standards of sustainability so as to minimize our impact on the environment, while focusing on employee health and productivity. In fiscal 2021, ~1 mn Sq.ft of our new buildings were awarded the highest green building certification.
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Water: Making concerted conservation and restoration efforts
Reduce our water footprint and enhance water availability in the communities where we operate. Water being a scarce and invaluable natural resource, we are strongly committed to its conservation through the 3R (Reduce, Reuse, Recycle) approach. We are a signatory to the CEO Water Mandate, since 2014. We are strengthening our water stewardship practices in our operations and extending our efforts to the community.
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Finding effective ways to manage and minimize waste
Reduce, reuse and recycle to minimize waste, including e-waste. Our waste management approach is based on the philosophy of Reduce, Reuse and Recycle. We seek to uphold our ambition of zero waste to landfills through active minimization combined with technology investment in recycling and streamlining systems and processes. With our efforts, we contribute to a circular economy and convert waste to resource.
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Concern
The world generates 2.01 bn tons of municipal solid waste
annually, and the global waste management market is set to touch
US$2.3 tn by 2027. On the bright side, Visiongain, an independent
market research company, estimates that the waste-to-energy
market can touch upwards of US$22.6 bn by 2030.
Climate change: In the forefront of ecological transformation
Leverage technology to support the transition to a low‑carbon world.
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Green buildings
In fiscal 2021, ~ 1 mn Sq.ft.of our new buildings were awarded the highest green building certification.
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Water
Reduce our water footprint and enhance water availability in the communities where we operate.
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Finding effective ways to manage and minimize waste
Reduce, reuse and recycle to minimize waste, including e-waste. Our waste management approach is based on the philosophy of Reduce, Reuse and Recycle.
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Serve the development of people by shaping a future with meaningful opportunities for all
We provide solutions and enable those we hire, those we work with and those around us, to not only live better, but also participate in progress for all. Technology is our way of doing good around us.
Enabling digital talent at scale
Facilitate skilling to ensure progress for all rapidly changing technologies are transforming the dynamics of the modern workplace. According to the World Economic Forum in its Future of Jobs Report 2020, new technologies and automation will create ~133 mn new jobs in 2022. These new roles will require a blend of technical, creative, and problem-solving skills.
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Wingspan
Diversity Equity Inclusion
Foster diversity and nurture inclusion. Diversity and inclusion is key to building a balanced and inspired workforce. Our anti-discrimination and anti-harassment policies apply to everyone in the company, including employees, clients and suppliers.
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Tech for good
Partner society to harness the power of technology solutions in their everyday. The new normal has compelled teams into a remote work situation. Cloud as well as digital, technology-led solutions and platforms have enabled businesses and governments to remain resilient.
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In the ‘Grand Challenge for Strengthening CoWIN’ organized by Ministry of Electronics & Information Technology (MEITY), our vaccination platform team has been shortlisted for supporting two areas of the solution, viz., Token and Queue Management and AEFI/AESI Reporting and Monitoring.
Energizing local communities
Enable opportunities for communities locally.
A pandemic-induced remote work situation has given rise to a new hybrid
work model with employees working from premise as well as remotely.
Our experience of partnering some of the biggest global companies during
the crisis is helping us re-engineer our approach to work.
We managed remote working well during these unprecedented times. Our focus remains on tailoring offices to serve us better in the new normal, creating better social cohesion and rethinking leadership strategies as we navigate a hybrid working model.
Employee wellness and experience
Ensure fulfilling careers for our employees.
In the hybrid working model, new norms of
employee experience and engagement have
emerged. Engagement now means sharing a
vision and purpose within teams, for psychological
safety and trust, effective team goals and
recognition of hard work.
Enabling digital talent at scale
Facilitate skilling to ensure progress for all rapidly changing technologies are transforming.
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Diversity Equity Inclusion
Foster diversity and nurture inclusion. Diversity and inclusion is key to building a balanced and inspired workforce.
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Tech for good
Partner society to harness the power of technology solutions in their everyday.
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Energizing local communities
Enable opportunities for communities locally. A pandemic-induced remote work situation.
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Employee wellness and experience
Ensure fulfilling careers for our employees. In the hybrid working model, new norms of employee experience and engagement have emerged.
DOWNLOAD ChapterGovernance
Serve the interests of all our stakeholders by leading through our core values
We set new standards on how to act right and do more. We lead the way with respect and vigor in our solutions, in our corporate policies, throughout our value chain and across the industry.
Corporate governance
Be a leader and get benchmarked for world-class corporate governance. We are committed to defining, following and practicing the highest level of corporate governance across our business functions. Our corporate governance reflects our value system, which encompasses our culture, policies, and relationships with our stakeholders. Integrity is at the heart of our values-driven governance culture, which helps gain and retain the trust of our stakeholders.
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In order to strengthen responsible business practices across our supply chain, we have implemented the VIVA framework.
• VISIONING
• INCULCATING
• VALUING
• ASSESSING
Information management
Uphold the digital trust of our stakeholders. We are a global leader in technology services and consulting. As the custodian of customer’s and other stakeholders’ information and information assets, it is our prime responsibility to ensure an effective cybersecurity program. Our `defense in depth’ philosophy deploys several layers of controls to ensure the safety of our data, as well as our clients’ data.
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An integrated approach which is key to our cybersecurity program and addressing growing stakeholder expectations.
25+ partners help enhance and strengthen our cybersecurity solutions.
Corporate governance
Be a leader and get benchmarked for world-class corporate governance. We are committed to defining, following and practicing the highest level of corporate governance across our business functions.
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Data privacy
Ensure the safety of stakeholder data. In the hyper-connected digital world, data privacy has emerged as an important dimension of human rights.
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Information management
Uphold the digital trust of our stakeholders. We are a global leader in technology services and consulting.
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