CLIENT VALUE
"It's a treat to create digital solutions for our clients, not just deliver IT."
— Maker of Solutions that Aren't Vanilla
The team was excited as they were restless. They were on the brink of signing a deal with a major British gas and electric company. After endless rounds of discussions, Infosys had been shortlisted for the final round along with a few more IT majors. The remit? Running the British client's IT services. A rock-bottom price was the easiest way to seal the deal. But was there something more that could be done? The principal consultant called on our Australia and US offices for help, and a radical solution emerged - Infosys would provide a digital solution.
Not only would they run the client's IT services, they would also absorb some of the client's employees onto their own rolls. Over the next year, Infoscions across the world, and across functions collaborated to set up a facility close to the client's office, had it ISO graded and transitioned employees from the client to Infosys seamlessly. The principal consultant's takeaway? “It's a treat to create digital solutions for our clients, not just deliver IT.” Happy client, happy employees, and a partnership of trust. That's surpassing client expectations consistently.