Today, majority of banks across the globe are dealing with changing customer demographics, expectations and the pressing need for digitization across the banking value-chain. Rightly so, because in the banking world, disruption is the new normal. No longer do banks' customers visit the banks or rely on their desktops to do their banking transactions. Today's omni-customers are connected users who not only demand, but expect anytime, anywhere, any-device banking. In order to retain their existing customers, capture prospects and open new revenue streams, banks, more than ever, need a seamless omni-channel, device agnostic banking approach.
Infosys Skava offerings help banks to integrate web, mobile and offline banking and deliver a consistent and seamless customer experience. Banks can drive cross channel engagement powered by actual information and launch relevant product and services which are aligned with customer needs such as digital wallets and mobile payments.
Know More about Infosys Skava or request a demo