INFOSYS
INNOV8
POWERING THE
FUTURE
OF INTELLIGENT UTILITIES
Strategic priorities of intelligent utilities
Capitalize on new green energy trends, distributed generation and micro grids
Leverage intelligent asset management, predictive maintenance and digital twin capabilities
Support customers’ demand for channel-less experiences as tomorrow’s energy producers
How do you infuse intelligence into people and processes?
What you can achieve
The power of artificial intelligence and machine learning
New value through analytics and data warehouses
AR/VR and IoT capabilities for operations teams
Infosys Innov8 outcomes
- Eliminates repetitive tasks
- Streamlines operations
- Identifies anomalies
- Minimizes risk on the grid
- Modernizes data management to get real-time insights into new customer usage patterns
- Improves demand forecasting
- Simulates impact of business decisions
- Improves customer outcomes
- Drives lower maintenance costs
- Improves efficiency
- Conserves resources for optimal operations
Infosys Innov8 has you covered.
Infosys Innov8, part of Infosys Cobalt, accelerates enterprise cloud journey leveraging SAP digital solutions. Start navigating the new pace of change with Infosys Innov8 powered intelligence.
Discover your innovative utility enterprise with Infosys Innov8.
Focus on delivering game-changing experiences while we resolve your greatest challenges.
Challenges faced by
utility leaders
Solutions
offered by Infosys Innov8
Challenges faced by
utility leaders
Solutions
offered by Infosys Innov8
Challenge
Creating a future-ready digital utilities enterprise
Solution
Digital transformation towards SAP S/4HANA enabling digital disruption and innovation
Challenge
Enabling customer choice
Solution
Product proposals, campaign and program effectiveness solutions
Challenge
Multiple products/tariff categories across customer segments
Solution
Could You Pay Less solutions and residential adoption of dynamic Time of Use (ToU) enabling new business models
Challenge
Smart asset operations and maintenance
Solution
Intelligent Asset Management solution enabling collaboration, reliability and availability of critical assets helping in maximum asset utilization
Challenge
Employee safety and eliminating potential threats
Solution
Mixed reality, AR/VR and real-time video analysis solutions enabling health, safety and regulatory requirements
Challenge
Simplifying and optimizing operations
Solution
Efficient field workforce management solution enabling field force optimizations and reduced costs
Challenge
Preemption of forest fires
Solution
Vegetation Management solution enabled with artificial intelligence enabling protection to expensive infrastructure and keep customer lights on
Challenge
Efficient demand planning
Solution
AI/ML integrated solution for better forecasting for disaster recovery events
Navigate the increasingly complex energy market.
You need actionable intelligence and real-time insights to traverse the dynamic utilities landscape. This means bracing for the data tsunami that is impacting the way power is distributed and consumed. It also means handling the emergence of new IoT devices, electrification of transport, ‘consumers’ turning into prosumers and more.
Here is how you can power up your next-gen utility enterprise.
Infosys Innov8 program represents the best chance to modernize your utility IT architecture and solve unique utility data challenges.
Unmatched benefits for your utility with Infosys Innov8.
- Industry coverage across all utility processes
- Industry coverage across all utility processes
- Pre-configured utility-specific business scenarios based on best practices
- End-to-end traceability established in the Solution Manager
- Well defined traceability when adapting to compliance requirements
- Documentation of out-of-the-box requirements and solutions
- Enhanced mobility with ready-to-deploy Fiori apps and dashboards
- Ready-to-use documentation ensuring traceability covering BPML, BPD, BPF, FS configuration documents, TC, etc.
- Customized security design for SAP S/4HANA template and role-based matrix methodology
- Integration accelerators for third-party/satellite systems
- L1, L2 and L3 user trainings with demo-ready business scenarios
Ingenious. Interactive. Intuitive.
Launching your intelligently optimized utility enterprise through Infosys Catalyst for SAP S/4HANA, pre-configured solution for the utilities industry, part of Infosys Cobalt. Infosys Cobalt, a set of services, solutions and platforms for enterprises to accelerate their cloud journey. Infosys Catalyst reduces the adoption timeline of S/4HANA corporate ERP by 53% and S/4HANA customer service and billing system by 44%.
Pre-configured Processes
Pre-Identified Interfaces
Pre-Identified Enhancements
Data Migration
Cloud Platform use cases
Embedded Analytics
Supercharge innovation with the right steps
Step 1
Determine the scope
Outcome: Reduce time taken by 50-60% through utility-specific business process documents (BPDs), demo-ready utility processes and configuration guides.
Step 2
i. Validate the solution
Outcome:Reduce time taken by 40-50% with live system demo
ii. Close the gap
Outcome: Reduce time taken by 20-30% by using process-specific repository documentation from SUPREME
Step 3
i. Migrate the data
Outcome: Reduce time taken by 30-40% by using Infosys Data Services Suite (iDSS), pre-built templates, extract, transform load (ETL), and rules engine
ii. Test the solution
Outcome: Reduce time taken by 20-30% by reusing BPD, BPF test scripts specifically designed for utility assets, customer service and billing, reporting and analytics
Step 4
Cutover
Outcome: Reduce time taken by 20-30% by aligning with business needs and referring to the role-based authorization matrix
Power on Infosys Innov8 for unparalleled benefits.
Rapid deployment Rapid adoption Reduced implementation cost 70% reusability with Infosys Catalyst
Infosys Innov8 solutions addressing market trends
Consumers are increasingly adopting Electric Vehicles (EV). Utilities can drive home the Infosys Innov8 advantage with Infosys Intelligent Electric Vehicle (iEV) infrastructure and smart charging solution.
You can:
Process applications quickly and accurately to meet the ever-increasing demand
Request, choose, track, and bill for the energy consumption based on customer choice
Change gears to become a comprehensive energy solution provider.
You can:
Quickly scale up and bundle additional Distributed Energy Resource (DER) products and services
Provide personalized product/solution offerings for renewables and enhance customer loyalty
Identify and convert potential upsell and cross-sell opportunities
Enhance customer experience with the Infosys Innov8 advantage.
You can:
Create a smart contact center for agents to enhance interaction experience for the customer
Use Sentiment Analysis for improved service quality and responsiveness
Use billing information to advise customers on consumption patterns and carbon footprints in personalized video on self-service site
Infosys Innov8 helps your utility transition into an intelligent enterprise, effortlessly.
Access unique ‘ERP-as-a-Service’ value with an integrated platform that bundles business process transformation, SAP product licenses, SAP data and AI solutions, application management services, and cloud infrastructure.
Enjoy the industry’s best hyper-scalers together under one platform to maximize the value from your SAP cloud journey.
VALUE ASSESSMENT
Evaluate your current ERP landscape and share both problem statements and opportunity for reimagining a new target state to SAP S/4HANA
LANDSCAPE TRANSITION
Accelerate time-to-value landscape conversion tools and accelerators led conversion to SAP S/4HANA
INDUSTRY SOLUTIONS
Minimize disruption but optimize opportunity by using intelligent technologies leverage industry specific whitespace solution for SAP S/4HANA
Let us make low-cost, reliable electricity a reality with Infosys Innov8 powered intelligent utilities.
Start identifying key functions in your utilities operations that are ready for transformation.
Talk to our experts to discover the most intelligent ways of boosting affordability and efficiency with more than 100 use cases that are part of the Infosys Innov8 program.
