AI is the new variable in the mix. The constants of change, though remain rooted in an enterprise’s core. While the era may be unprecedented, if one has successfully navigated change before, then the terrain ahead needn’t necessarily be a rocky one.
Having steered many a transformation for leading banking institutions in America, Nandita Bakhshi, Board Member, BMO, Beyond Meat & Quaker Houghton took to the stage at Infosys Confluence to draw from her well of inspiration. Her tales from the trenches reinforced that responding to disruption isn’t as much about the winds that blow outside the organization, but how well one can stay anchored on the inside.
Key Takeaways
Data and Talent Define the Journey
Without clean data, you cannot have an AI transformation. The same goes for people: if they’re not empowered to be a part of the change, then scaling any AI initiative becomes fragmented and fraught with risk.
Breaking Down Silos and Fiefdoms
When the vision of different teams in the organization is variable, the future remains further away. Each function must come together to work for the greater good and keep the AI engine on track for tomorrow.
Only Holistic Change Will Last
It’s easy to get caught up in one dimension of reinvention to the point that it outweighs everything else. But it’s essential to see that you can do purpose, you can do transformation, and you can be profitable, all together.
Early Decisions Alter the Equation
You can't build a castle on bad infrastructure or culture. Two keys to laying the foundation right are assembling the right technology stack and putting together consensus builders in the team tasked with future shaping.
You want to co-opt your colleague base to become advocates for AI. And a wonderful way of doing that is for them to see the benefit of leveraging AI.
