Curious about how industry titans are reshaping the future in the digital realm? In a riveting Infosys Confluence session moderated by Satish H.C., EVP AND Co-Head, Delivery, Infosys featuring three industry leaders, Robert V. Brown, SVP, Pfizer Digital; Fiona Swerdlow, VP, Research Director, Forrester; and Alok Punyal, VP, Infosys, delve into the transformative journey of digital evolution.
Emphasizing customer-centricity, the discussion unfolds the pursuit of a customer-obsessed operating model, product-centric strategies, engineering excellence, and talent empowerment. Brown's discourse on rewiring healthcare by integrating digital transformations, Swerdlow's emphasis on leading with empathy and embracing disruption, and Punyal's digital transformation programs embedded with engineering practices weave a narrative of innovation, adaptability, and a unified vision for the digital future.
Key Takeaways
Agility as the Cornerstone of Progress
The adoption of an agile mindset is revolutionizing how industries innovate. Breaking down traditional barriers, companies are focusing on adaptable solutions and leveraging AI-driven technologies for proactive measures.
Continuous Learning for Digital Evolution
As technology evolves, a commitment to continuous learning becomes paramount. Organizations are investing in building a digitally skilled and diverse talent pool, driving a culture of evolution to stay ahead in the digital race.
Embracing Uncertainty for Innovation
Thriving in an era of uncertainty, companies are cultivating an environment that welcomes and embraces disruption. The focus is on equipping teams to be dynamic and resilient, fostering innovation and ensuring preparedness for unforeseen challenges.
Evolving Tech and Business Dynamics
Companies are undergoing a paradigm shift by treating technology and business operations as dynamic products. The development of industry playbooks reflects a strategic move to evolve these aspects, aligning with the changing demands of the market.
The last few years have certainly taught us just how disruptive things can be. You have to basically essentially embrace that and what that means is that there's always going to be disruption.
