Nandan Nilekani
Chairman and Co Founder, Infosys
Enterprises are feeling upended by the global crisis of 2020. While some have disappeared altogether, others are struggling to adapt. But in the face of such turbulent times, there are instances of companies that haven’t just kept up with change, but thrived in it. How do these players win amidst such disruption?
Nandan Nilekani, Chairman and Co-Founder, Infosys, had some answers for attendees at Infosys APAC Confluence 2021. From detailing technology’s rapid evolution in recent times, to outlining the need for open mindsets, flexible processes, and a strong concoction of people and skills, he laid out the ingredients that constitute the digital-driven recipe of resilience.
Key Takeaways
Inspired by everyday life
With the rapid evolution of consumer technology over the past decade, enterprises – once the driving force behind technological advancements – are now playing catch-up. From cloud to cybersecurity, there is much that enterprises can adopt from the world of consumer technology.
Adaptability requires modularity
Some companies are finding it challenging to adapt digitally, due to systemic bottlenecks across processes and legacy technology. But companies with modularised technology, agile methodologies and process flexibility, will remain resilient in the face of changing times.
Real change puts people first
Transformation is most effective when paired with people who know how to sense and adapt to constantly changing paradigms. Organisations that invest in enabling their workforce with skills and capabilities to deal with rapidly changing environments will always have an edge over the rest.
Resilience requires consistency
Digital native companies, born and built in the era of the internet, have a natural upper hand in today’s economy and environment. For older players however, becoming digitally native requires reinvention – consistent yet persistent steps in adopting the latest the world has to offer.
Over the last 14 years, the centre of gravity of technological innovation has moved from enterprises to consumers.
