As Senior Vice President and CIO of Select Portfolio Servicing, Murali Palanganatham has a clear vision on Artificial Intelligence (AI) and endless possibilities it brings to the technology world. He is one of the early adopters of AI and has been on this journey at Select Portfolio Servicing for past many months now. Murali is constantly looking at solving business problems using AI and has over 60 use cases/projects in pipeline. What really differentiates him is his vision to build a platform of the future using AI. Unlike several of his peers who are chasing tactical use cases, he is laying the foundation through a robust and scalable architecture. Combined with well-defined process and governance, he is driving the IT culture at Select Portfolio Servicing to make AI mainstream.