Esteban Herrera is the ISG Partner responsible for the Energy, Life Sciences, and Healthcare (ELH) vertical. He also leads ISG’s Latin America region. He is an outsourcing thought leader who is passionate about the opportunities of globalization and specialization in the industry. A recognized speaker and author, Esteban advises organizations on issues of business process and IT outsourcing on- and offshore. He has leveraged a deep understanding of business strategy to help clients align their sourcing initiatives with their vision. Through his involvement in hundreds of enterprise-size outsourcing initiatives, he has developed unique insight and the ability to ask the right questions to set an organization on the correct outsourcing path.

Esteban brings deep international experience to his clients, having lived and worked in four continents. At ISG he has overseen over USD 25 billion in contract awards, and helped dozens of organizations manage their service delivery environments. He is fluent in English, Spanish and Portuguese. Esteban’s work has appeared in publications such as MWorld and Directorship, and he is a popular blogger on CIO.com. He is a co-author of the influential book Outsourcing: The Definitive Point of View, Applications and Implications published by Wiley & Sons in 2006. In 2003 he led the landmark Research “Life After Outsourcing”, which was the first to comprehensively focus on the behaviors and processes that can make or break outsourcing success. He sits on the board of Psique, a privately held international healthcare provider.

Prior to joining ISG, Esteban was a Managing Director at Alsbridge, founder and President of NovaSphere Group, and an Executive Vice President at The Concours Group, where he led both the Sourcing Advisory Services and Global Shared Services practices. He has also held executive positions with both Infosys and Accenture, where he managed large global delivery P&Ls.

Esteban obtained his degree in Entrepreneurial Studies from Administration Babson College in Massachusetts.