ESG is an opportunity

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UNICEF estimates that by 2025, more than 50% of the world's population could live in areas with scarce water resources. Due to severe water scarcity, 700 million people could lose their lives by 2030. To address this challenge, it is crucial to develop sustainable systems that can efficiently store and use fresh water. Moreover, there is a need for land management techniques that preserve the integrity of the water cycle. We, at Infosys, are committed to minimizing our water footprint and improving water accessibility in the communities in which we operate.

Since 2000, the frequency and length of droughts have increased by almost a third globally due to climate change, and as a result, more than 2.3 billion people worldwide are presently experiencing water stress. Understanding the significance, the UN CEO water mandate experienced historic growth, and its Water Resilience Coalition, which places global water stress on corporate agenda's, also experienced record growth. As a signatory to the UN CEO Water Mandate, we commit to enhancing our operational water conservation procedures and expanding our community outreach. We are committed to water conservation through the 3R (Reduce, Reuse, Recycle) strategy.

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Today, we use the equivalent of 1.5 Earths to meet the resource needs of everyday life. According to an estimate of the carrying capacity of our planet, it takes the Earth 18 months to restore what is used in just 12 months. Every year, the world produces 2.01 billion tons of municipal solid waste, of which, at least 33% is not handled in an environmentally responsible way.

Today, waste management is a crucial challenge globally. Waste management includes the collection, segregation, and disposal of waste. Waste collection is a critical step in managing waste. Segregation of waste at source helps in quick disposal and has monetary advantages like extracting energy from the methane generated by decomposing waste. Solid waste management operations are typically a local responsibility, and nearly 70% of countries have established institutions with the responsibility for policy development and regulatory oversight in the waste sector.

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Infosys continues to strengthen its position in delivering practical, impactful, ethical and holistic ESG solutions to its clients based on the following strengths:

• Strong delivery capabilities
• Carbon neutrality leadership
• Thought leadership
• Partnerships

Strong Delivery capabilities

Strong delivery capabilities focusing on:

• Efficiency: Reduced costs and resources
• Intelligence: Deep data analytics and reporting
• Innovation: Operations, Supply Chain, Facilities, Products, Services, Living Labs and Centers of Excellence
• Growth: New revenue streams

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Infosys has embarked on country-wide projects in e-governance. We have joined hands with various governments to transform the way government organizations interact with citizens, businesses, and other government entities. The goal is to make government services more accessible, efficient, and responsive to the needs of citizens. Infosys is leading this in India with its ongoing projects in e-governance including income tax, Goods and Services Tax (GST) and customs.

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Learning

A dedicated learning channel on Diversity, Equity and Inclusion (DEI) in Lex contains a plethora of learning modules, certifications and experience-sharing through human libraries, blogs and leadership talks.

Award for Excellence

An award category for DEI in the prestigious Infosys Awards for Excellence (AFE) inspires DEI commitment and action.

Employee Resource Groups (ERGs)

Beyond leadership commitment and policy, there is a larger focus on where employees experience inclusion in their everyday workplace, interacting with colleagues and immediate teams. To strengthen these micro ecosystems, ERGs act as huge enablers.

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The world over, Infosys is committed to going local to strengthen its profile as an employer of choice for employees and be a part of the local culture.

APAC region

Living labs - Infosys launched its living labs in Melbourne and Sydney, Australia, in 2022. The program is designed to help advance ESG and peoplecentric innovation in the region. Underpinned by an ecosystem approach, the living labs will enable a confluence of digital technologies and human experience. Infosys partners will be able to leverage solution accelerators, digital experiences, and frameworks to ideate, prototype and test innovations. Led by the Infosys Centre for Emerging Technologies, these solution accelerators leverage digital technologies including cloud, 5G, IoT, 3D, AI, cyber security, data and analytics, AR, VR and address industry use cases in financial services, telcos, retail, utilities, manufacturing, sports tech and edu tech, among others. The Infosys Living Labs will also enable Infosys partners to test and incubate extended reality experiences in a 360-degree digital donut. It will bring together Infosys’ digital ecosystem including clients, partners, startups, academia and governments in a co-creation and collaboration environment. There are over a 100 digital experiences to draw from and solution accelerators and services, which include Infosys Metaverse Foundry, cloud services via Infosys Cobalt, cyber security, sustainability, edutech (digital learning) and co-creation workshops with Infosys Consulting’s product and portfolio development offerings. It will also feature WONGDOODY’s human experience design expertise to elevate brand and business interactions and virtual reality zones.

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We continuously strive towards enhancing the well-being experience for our employees through our HALE program that is aimed at increased awareness and overall well-being resulting in good health, reduced stress levels, safe work environment and improved productivity levels.

Striking a balance between work and life, our multi-faceted approach to addressing corporate and individual needs helps us achieve conclusive results for the organization, while embracing a diverse workforce. At Infosys, we strive to improve every day in the life of every employee, and wellness is an important element.

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Infosys believes in and is committed to partnering with the highest quality suppliers to ensure that we deliver best-of-breed business and IT solutions to our clients. As a signatory to the United Nations Global Compact, Infosys leverages the UNGC principles covering human rights, labor, environment, and anti-corruption as foundational principles for building and improving its sustainable supply chain practices. The Company's Responsible Supply Chain and Supplier Diversity Policy is an expression of our commitment to integrate these principles into our supply chain relationships and towards building long-term environmental, social, and economic opportunities for diverse businesses. This commitment is manifested in our internal activities and processes, as well as through the organizations we engage with externally. Integrity and ethics govern all our supplier partnerships, while also supporting and encouraging the aspirations of diverse businesses.

Sambandh

Sambandh is our biannual supplier meeting. This year, the theme at Sambandh was 'Sustainable procurement through engagement'.

Over 700 suppliers engaged in Sambandh across locations in India. The engagement included workshops and discussions on the principles contained in the Infosys SCoC and ESG-compliant procurement practices.

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The tone for transparency is set at the top. The Company prides itself on its compliance with global guidelines, standards and corporate governance codes ensuring timely and accurate disclosures. We continue to publish our independently assured ESG disclosures based on the GRI Standard 2021.

In fiscal 2023, Infosys’ ESG performance was recognized globally by several industry rankings and assessments

The Company has been recognized for its many efforts to consistently demonstrate commitment to sustainability, ethical leadership, and responsible business practices.

Infosys topped the charts in the CRISIL ESG Leadership Rankings and was featured in the CRISIL Sustainability Yearbook, 2022 for the second consecutive year.

Infosys was conferred an 'AA' rating in the MSCI ESG ratings. The MSCI ESG ratings measure the ESG performance, including the management of financially relevant ESG risks and opportunities, of companies worldwide.

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The Ethics and Compliance Program at Infosys has two key objectives – to uphold and ensure the values of integrity and transparency and to assure enterprise-wide regulatory compliance.

Integrity is key to nurturing a responsible business. Beyond regulation and stakeholder attention, there is a growing recognition that good behavior is good for business. At Infosys, our commitment to a value-based ethos is enshrined in our Code of Conduct and Ethics.

Our values are the principles we use to run the Company daily and are the source of our Code of Conduct and Ethics. Our values are the foundation of everything we do and are encapsulated in the acronym C-LIFE (Client value; Leadership by example; Integrity and transparency; Fairness and Excellence).

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At Infosys, we constituted the data privacy function over a decade ago as an independent business enabling function reporting to the management and using the globally recognized PIMS (Privacy Information Management System) framework. We complied with all applicable data privacy regulations in fiscal 2023 in building applications and platforms, or while executing client projects, by introducing appropriate privacy safeguards. Our Data Privacy Policy published in the Company intranet, demonstrates our the Management's commitment to privacy and applies to the entire operations including service providers. To ensure complete transparency, we provide privacy notices at the time of data collection to both internal and external data subjects and the privacy statement for external data subjects is also made available in the public domain. These are constantly updated to reflect the changes in personal data processing or applicable DP regulations.

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• Infosys has a robust and comprehensive cyber security program, managed by a dedicated unit called Information Security Group. Infosys has multi-layered controls with a defense-in-depth approach starting from a robust cyber security strategy supplemented by policies, processes and controls (preventive, detective, and corrective). A full-time Chief Information Security Officer (CISO) has the overall responsibility for the Infosys cyber security program. The Infosys Board of Directors and the senior management oversee the execution of the cyber security program through the CISO.
• The Board has constituted the Cyber security Risk Sub-Committee under the Risk Management Committee. The SubCommittee consists of three independent directors. The objective of the Subcommittee is to assess cyber security related risks and the preparedness of the Company to mitigate and react to such risks.